Deriv拒绝取回与存款相同的卡

首先，他们在未经我许可的情况下保存了我的信用卡，首先撤回他们声称他们不能撤回同一张卡，然后他们抱怨了很多。在我第二次存入相同的故事后，他们不能提取到同一张卡！这太荒谬了，要求升级到合规负责人，他们拒绝了！

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DERIV REFUSE TO WITHDRAW BACK TO SAME CARD AS DEPOSITED

First, they have saved my credit card without my permission, first withdraw they claim that they cant withdraw to the same card and after complaining a lot they did. After i deposit the second time again the same story they cant withdraw to the same card! That's ridiculous and requested to escalate to the head of compliance and they refuse it!