On December 6th, 2018, at 16:15 pm, the server on the GPAK platform was stuck. It lasted for about half an hour. The entire market was stuck. I couldn’t connect to the server, so I could not stop loss the crude oil in time, causing the liquidation. I found out the problem and contacted the platform manager in time. They said that the platform would compensate. But after that, they didn’t give me any response. They were making excuses for themselves every day and refused to pay me for various reasons. I called the customer service and the company pushed the responsibility to the account manager, who pushed the company to the company then. I am here to remind you that you must be cautious in trading on this platform. This platform is a scam platform. They can make you bankrupt in case of problems. Believe it or not.