I’ve been waiting’s 4 weeks now for my withdrawal

it’s been 4 weeks since I’ve been waiting for my withdrawal the other day I was in a call with one of their customer support people and they told me I’d get the fund in my account by the end of business day guss what they lied to me again I’ve been waiting 4 weeks for the withdrawal it’s 3.2k it’s not a lot but if u add up all the withdrawals that have not been paid it’s a lot I’m only asking them to send me proof of payment and they can’t even do that ?