Got a Chargeback.

After paying tax I still can’t get my balance out. Customer service told me my trading account was in a frozen state because i had a deposit of 35000USDT from the third party. This was a violation of anti-money laundering policies. If i still want to withdraw, then I had to pay a deposit of 5500USDT to my account.i had to request a chargeback from an Australian firm AssetsClaimback recovery service.