My name is NVT. I opened a trading account on the exchange with a capital of 1500usd. I have been trading for 2 weeks, so my profit increased to 4061usd. In the trading session on April 25, 2022, I have Sell 41 shares total and have 1 order to place Profit 12. Tesla shares in the session because the day before Tesla announced revenue and tended to decrease sharply, the way my orders were both generating good profits. at 10:5pm I found it profitable, so I wanted to cut the order and go to the army, but I couldn't execute the order and lost the (x) button. I looked at the email and saw the updated information on the platform but did not notify the customer in advance. I am afraid the exchange will Touch tk and want to be sure of the order, so wait for the update to finish to cut the order for peace of mind. Until 12 o'clock at night, the order in platform jumped continuously, but the candle line did not change. while the market price is down, the whole order increases very quickly, continuously jumps more than 100 prices, and increases until the account is burned. I have taken pictures as proof. The next day, I had a petition to go to the floor and was informed by the support staff to wait 1 week to have a deposit. Next week, the floor has solved it for me, but I got back 1000u of capital and 1000u of bonus at the price. The floor just wanted to appease customers, I also know how difficult it is to get the credit back, so I have to accept that offer. So I call it beneficial or harmful to trade 1500u and have made a profit on capital up to more than 4000u in previous trading profits. So please stay away from this floor, don't lose money like me. I provide below screenshots of my trading account that day, the price list I captured that day of trading for proof. But what I have mentioned above is absolutely true.