delay in withdrawal

I asked to withdraw but they wanted to play games. The platform takes you through series of unnecessary payment process that won’t result in you getting access to your investment. I drafted out a complaint submitted to fintrack/ org and sent an email to Elio International right after, in which case I didn’t get any acknowledgement from Elio International. The request would still have been pending till now, but the complaint I submitted got me withdrawal access to my funds.