My USDT transfer request rejected. why?

My ID is rajeshwar.prasad@hotmail.com, and I request for withdrawal of 1000 USDT to my personal wallet but rejected my request without any reason. Screenshot I am sharing with you please help. Transaction ID is 15704243
My MT4 trading still only showing 354 USDT rest not showing.

Thank you
Rajeshwar Prasad
MT4 ID:- 440846
Call 00918307253608
email:- rajeshwar.prasad@hotmail.com