IC MarketsResposta

2023-12-19 10:39

Austrália

Resposta

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

sem5029Materiais adicionais

2023-12-16 02:34

Indonésia

Materiais adicionais

bank detail has successfully updated by support from.customer service. withdrawal step has ready. i think case already solved. many thanks for support

sem5029Materiais adicionais

2023-12-15 07:43

Indonésia

Materiais adicionais

Tentei fornecer dados e resumir problemas para apoiar a equipe de atendimento ao cliente do corretor, mas é inútil.

sem5029Iniciar mediação

2023-12-15 07:38

Indonésia

Iniciar mediação

firstly was tried to withdrawal fund using local bank transfer but declined and sugested using indonesia pay method. I was tries to filled in wd form in website and select method using indonesia pay. But the data bank detail for destination always not activated. already contact cust support several email but not solved eventhoug i had follow their suggestion to clear cache, change device, using incognito mode etc waiting response and solution