Unable to withdraw funds

In early October 2023, a salesman tricked me into opening an account at Prosper. On October 18, I made a deposit. On October 29, the salesperson called me and said that there was a problem with the platform’s withdrawal channel, and that withdrawals would be slow and it would take about a week to arrive. So on the morning of October 30, I closed all the orders in my account and started withdrawing money. As a result, the salesman called me again at noon and the withdrawal channel was blocked and I could no longer withdraw money. I have a recording of the phone call.