At the beginning of December 2018, I opened an account and deposited in more than 5,000 US dollars in AVATRADE. I couldn’t log in the official website when I wanted to withdraw money at the end of the month . Too scary! I invested forex with my friends, and the platform was the third one we traded on. The first one was withdrawn from China in less than a year, but I got the money. The second one, we suffered forced liquidations when investing in crude some time ago. After we deposited again, we found that we often couldn’t logged in the server and the server was often offline. We could not trade under that condition so we went to AVATRADE. I heard that the platform offered currency investment. As a result, they can’t do it. I deposited and wanted to give forex a try. When I wanted to withdraw money after I earned $4,000 at the end of last month, I found that their official website can't be logged in with my account. I found the manager who opened my account and asked for explanation, but I was speechless about his answer. As a result, their customer service personnel, whose Mandarin is unclear, called me. They probably means after they checked my information, the manager would contact me. And then there is no more. After I made complaints here, the post can't be found. But I can log in to their official website last Friday. However, I still could not operate inside. Today, on January 15th, the account manager contacted me and asked me if I didn't worry about the withdrawing problem. Then he said that I violated the trading rules. He asked me how much I wanted to withdraw. I said that I wanted to take my principal and profits back. Finally, I was refused with the accusation of illegal trades! Then I contacted their customer service personnel, buy they asked me to turn to the account manager. A company manager can have such a large authority? ? I want to know why I was accused of trading rules violation? Who should have the same experience? ? I don't know how to contact the supervision in English. Have you ever contacted the regulatory? I thought they were in Chongqing, and later I found they called me from Shanghai. I am in Shanghai. Have friends in Shanghai ever had these experiences? Or do you know where their Shanghai company is? thank you all!