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ATFX客户经理-陈生

6-10 anni

The official website noticed that price of currency and future was the same. But it became different during the trading. The price of currency contract was same as CME! I thought I was trading currency. But the customer service claimed that I was engaged in cross-month settlement on April 12nd. On 21st, the platform suddenly settled my currency contract, causing over 20 thousand dollars losses!

Originale

合约期现不分！usoil_spt,合约是以现货原油宣传的，该公司官网也标识的！但我们交易常识：现货有现货价格，期货有期货价格，期货和现货有价差的！而且现货没到期，成跨月之说，但该公司所创的现货合约却与CME主力合约一个价格！我在他们平台上，才交易几个月，一直都认为是拿的是现货，没有到期日，没有跨月结算，但他们客服却在4月12号左右才通知我要参加跨月结算！而且是在4月21日。我认为该公司把所谓的现货合约，突然交割结算是不对的，造成我多损失达2万美金以上！