mi retiro solicitado no tuvo éxito

solicito el retiro de todo el capital 1.870 usd, a partir del 10 de enero me comunique con el broker y me dijeron que el retiro es efectivo de 1 a 5 dias habiles no llego en ese lapso de tiempo, luego lo contacte nuevamente broker me dicen me que han tenido problemas con el procesador de pagos que al final de la semana desembolsaron y no lo hicieron. efectuar el desembolso correctamente momento en que el retiro nunca se hizo efectivo el retiro

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my requested withdrawal was not successful

request the withdrawal of all the capital 1,870 USD, from January 10 I contacted the broker and they told me that the withdrawal is effective from 1 to 5 business days I did not arrive in that period of time, then I contacted him again broker they tell me that they have had problems with the payment processor that at the end of the week they disbursed and they didn't. effect the disbursement correctly moment the withdrawal was never made effective the withdrawal