IC Markets回复

2024-03-26 17:55

澳大利亚

回复

尊敬的客户，请将您的交易账户、订单号、问题简要描述等信息通过您的注册邮箱发送至support.cn@icmarkets-cs.com，标题为“交易调查申请”，以便我们进一步调查，如果您的订单有问题。我们将在 3-10 个工作日内回复。感谢您的理解和支持。

ying4428发起调解

2024-03-21 09:45

中国香港

发起调解

using USDT to withdraw, send to account team , system ask me to upload QR code and wallet address , then first time they tell me need to verify, OK, i wait until I got the mail told me all verified. I go wesite withdraw again, still same problem, i can not click submit button, system pop up a notification to ask me upload a QR code, but once I upload QR code, the system then POP up notification, ask me old one already exists, please upload a new one. So this is strange, which i use this "old one" to verify, and they said is ok, I also got a new mail tell me that I do not need to upload QR code! And then the department ask me to try again, and screenshot the problem, which I sent them from the very original one. IS there anyone same problem with me ?