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Mohamed Abdel Fattah
1年内
未验证

曝光

我正在就PRIMEXBT(账户#226****)的严重技术故障提起正式诉讼,该故障导致我直接损失506.70美元。在我的MT5账户上,我开立了一个0.09 XAU/USD的卖单(交易单号#31332822)。尽管交易完全朝着我的预期方向发展(盈利12.96美元),但平台在短短42秒后就自动平仓了。该公司的解释是:他们声称这是“保证金强制平仓”,因为我的保证金降至13.78%。事实是:这完全是无稽之谈。我的交易当时处于盈利状态,价格也朝着我预期的方向下跌。在任何稳定的平台上,盈利的交易都会增加可用保证金,而不会导致强制平仓。我的专业分析完全正确,市场也完美地达到了我的目标价位,原本可以获得506.70美元的收益。PRIMEXBT的系统故障导致我错失了这笔利润。我与他们的客服沟通已经拖延了4周,问题仍未解决。我在此警告所有交易者:由于PRIMEXBT的系统问题,他们可能会在未经授权的情况下平掉你盈利的交易。

原文

am filing a formal exposure against PrimeXBT (Account #226****) for a serious technical failure that resulted in a direct financial loss of $506.70.On my MT5 account, I opened a SELL 0.09 XAU/USD position (Ticket #31332822). While the trade was moving perfectly in my favor (Profit of +$12.96), the platform closed it automatically after only 42 seconds.The Company's Excuse: They claimed it was a 'Margin Liquidation' because my margin fell to 13.78%.The Reality: This is a technical lie. My trade was WINNING and the price was dropping in my direction. In any stable platform, a winning trade INCREASES the free margin; it does not cause liquidation.My professional analysis was 100% correct, and the market hit my target perfectly, which would have yielded $506.70. PrimeXBT’s glitchy system prevented me from this profit. I have been stalling with their support for 4 weeks with no resolution.I warn all traders: PrimeXBT may close your winning trades without authorization due to their system's

3小时前

利比亚

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