suddenly market not move and cannot cutlost/profit

i went in to sell entry on btc/usd at 12:00 am 24/11/24 At 12:30 am the market suddenly stopped moving, I have already checked the news today, there is no news and I also tried to close but cant, "off quotes", even after switching to wifi it still doesn't work, I waited until 1 o'clock and the market moved and my account was lost/mc