无法从 FX Opulence 提取资金

我使用过去 6 个月的 FX Opulence 并交易合成指数。这是唯一为交易提供综合指数的经纪商。我之前存过钱，也提款过，但是。我的最后一个请求已等待 8 天，之前我提出了提款请求，然后又被稀释了。他们不处理提款，他们的支持人员说我们面临一些技术问题，所以这就是我们升级系统的原因。所以请做点什么，我的帐户有 18000 美元，全部都是客户资金。所以请提供一些解决方案，知道该怎么做，并且系统现在也没有响应.

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Not able to withdrawal fund from Fx opulence

I am using Fx opulence from last 6 month and I trade in synthetic indices. this is only broker who provide synthetic indices for trade.
I previously deposited my money and also withdrawal but.
my last request is pending from 8 days and also previously I raised a request for withdrawal and then dilted.
they are not processeding withdrawals and thair support is saying we are facing some technical issues so that's why we are upgrading our systems. so please do something my account is 18000 $ and all is client money.
so please provide some solutions what to do know and thair support system is also not responding now