已支付所有需要缴纳的费用，但还是不能出金

我已经缴纳所有的费用，10%的余额、处理费、上限费、滞留费、托管费、激活费，一大堆费用，但是他们仍然不给出金。一开始，他们说是因为存在技术问题。然后，他们也不说理由，要求我交10000美金用来激活钱包。后来，他们给我发了一封邮件，要求通过银行转账出金，之前没有提示说要这样（一开始说不能用银行转账）。支持人员也不回我邮件，帮不上忙。德美利证券，我想拿回我的钱，拜托。

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Paid all fees demanded, still won't withdraw

I paid all fees they demanded, 10% balance, processing fee, cap fee, late payment fee, escrow fee, activation fee. They still haven't allowed me to withdrawal. first it's because there's acap, technical issue. They won't explain why they couldn't deposit in trust wallet after they demanded I activated with $10000.
Last they sent me an email to request withdraw via bank transfer. mind you there's no promt to do so, (in the beginning was told bank transfer not possible it's credit union)
support doesn't reply to my emails. A/M can't help much.
Olymphubs I need my money back. please