账户停用，收益被冻结

当我登录账号时，客户经理告诉我，账户被停用，无法登录。我发邮件向他们说明情况，他们要求我提供有关收入和地址的材料，我给他们发去之后，他们又要求我提供一段视频，说明收入和地址，并附上拷贝，以及入金、入金日期和收益的一些详细信息。在回答了所有的问题之后，他们给我发了一封邮件，说无法重新打开我的账户，除此之外没有进一步的说明。

以下为原文推荐

Account suspended and profits blocked

have been informed by the account manager that
the profits had been blocked by a voice note (without any official email
or something) when I tried to sign in the account was suspended and I
wasn't able to sign it. I sent them an email to clarify the situation
they asked me for some income and address proofs and I sent them,
after they asked me for a video of myself telling them about the
income and the address proofs with the hard copy of them and some details if
the deposit, deposit date, and profits. after answering all their
question they sent an email telling me they were unable to reopen my
account without any further clarifications.