2023年3月起无法出金

我在 08/2022 年因为 Bydzyne 的金字塔骗局，转而加入这个经纪商平台。他们与 FxBitCapital 合作，每 5 个月每月收取“经纪商操作费”，但没有任何效果……我决定在 2023 年 3 月 2 日出金，但到今天我还没拿到钱，出金界面仍然显示是“暂停”。我收到来自 Fxbitcapital 的消息，告诉我它将在 20 天内发送出金请求...大约每个月他们都会发送一封新电子邮件，告诉我它将持续更长时间...已经 2 个月收到营销电子邮件了没有明确的解释，也没有可信的日期。现在 Fxbitcapital 表示他们将要求提供表格来处理提款……但没有任何关于表格的信息。我没有收到他们的任何东西，只是随机发邮件，为出金延长更多的等待时间。我怎样才能解决这个问题？

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Unable to Withdraw since march 2023

I got into this broker in 08/2022 due to a (look like) pyramidal scam through Bydzyne, they collab with FxBitCapital, and it was charging a "broker operative fee" monthly per 5 months, with no results... After all this, I decided to withdraw my money on March 2nd, 2023 but today I am still waiting to get my money, it is still "on hold". I've been getting messages from Fxbitcapital telling me that in 20 days it will deliver the withdrawal request... And every month or so they send a new email telling it will last longer and longer... Already 2 months receiving marketing emails with no clear explanation and no trustful date. Now Fxbitcapital says they will request a form to process the withdrawal... but no info about any form. I haven't received anything from them, just random mailing giving more time on hold for this withdrawal. How can I recover this?