无法提款

我一直在尝试提取我在交易中赚取的利润，现在已经三天了，请求仍处于待处理状态。当我试图联系客户支持时，他们要求等到下周。然后我试图联系所谓的分配给我的账户经理（annie.zhang@fxtrading.com），但她甚至没有回复我任何跟进邮件。当我问她需要多长时间来完成我的请求或者她的联系电话，以便我可以与她讨论我的问题时，她没有回复。我认为他们会让你提取第一笔交易，这样您就会开始信任他们。但是之后他们会在你申请提款时找借口。正如我在截图中附加的，我有权提取我的钱。糟糕的客服，客服很差。

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Unable to withdraw

I have been trying to withdraw the profit that i made during the trading. it's been now three days. the request is still on the pending state. When i try to contact the customer support they say to wait until next week. Then i try to contact the so called account manager that was assign to me. she was not even reply to any of my follow up emails.(annie.zhang@fxtrading.com), When i ask from her for the time frame to complete my request or her contact number so that i can discuss my problem with he/she. I think they will let you withdraw first transaction so that you will starting to trust them. but after that they will made excuses when you apply for a withdrawal. As i have attached in the screenshot i have all the rights to withdraw my money. Poor customer service, bad client service