账号被封

亲爱的octa 团队，如果的xng的货币对有技术故障，它是由客户创建的，但显然不是，那么octa 如何有权从帐户中扣除这笔金额。即使你把我的账户设置为只读模式，即使我的交易是开放的，那时候我也无法开仓或平仓或修改交易。这不是octa 团队的最后一步，他们最终锁定了我的帐户。谁对我的损失负责，octa 是否会为此损失支付我费用，没有octa 不付款，octa 无权从人们的账户中扣除金额。通过这种方式，octa 将失去数百万的客户OctaFX平台。请不要对客户进行处罚。我的octa 帐户ID 24035464。我试图提取金额，但不是由octa 团队完成的。取款请求编号为w10267504。同时我休息转入领土账户。我完成了。但一段时间后我无法开设我的帐户。它被阻止了OctaFX团队。每个人都因为这个问题而哭泣。我仍然无法打开我的帐户。请尽快解决这个问题。希望你会考虑我的请求。最好的问候Saeed Ahmad

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Account blocked

Dear octa team,
If you have technical fault on XNG pair, is it created by customers , obviously no then how octa have right to deduct this amount from account . Even you put my account on read mode only even my trade was open, that time I was not able to open or close trades or modify the trades.
It was not final step by octa team finally they locked my account. Who one responsible for this my loss, will octa pay me for this loss, no octa will not pay then octa have no rights to deduct amount from people accounts.
Through this way octa will lose million of costumers from octafx platform. Please don't imposed penalties to costumers.
My octa account ID 24035464.
I tried to withdraw amount but Its not done by octa team. Withdrawal request no is W10267504. Same time I rested to transfer in territory account. I was done. But after some time I was not able to open my account . It was blocked by octafx team.
Everyone is crying due to this issue . Still I'm not able to open my account. Please solve this issue as soon as possible. Hopefully you will consider my request .
Best regards
Saeed Ahmad