一开始无法提款,现在账户也打打不开了
自2022年12月30日星期五以来,我无法取款,我尝试了几种方法,按照FBS客户服务的建议操作,但还是没有拿到我的钱,它又回到了账户。我最后一次尝试出金是在2023年2月10日,但仍然失败了。 2023年3月2日,我想再次尝试出金,但我们无法登录他们的网站,它显示“找不到用户”。请帮帮我,我有50,000美元在FBS帐户里。这是我最近的余额证明,来自FBS的meta trader 4 的帐户。幸运的是,我仍然可以打开metatrader并拥有此证据。截至目前,尚无FBS客服的确认或回复。在无法打开我的帐户之前,我曾尝试在他们的网站上发送电子邮件和聊天。今天,2023 年3月6日,星期一,我尝试再次登录,但仍然不行,我也已经尝试通过找回密码但“新密码重复”中有一个bug,所以我仍然无法找回我们的FBS账户。
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START FROM CAN NOT WITHDRAW AND NOW ACCOUNT CAN NOT BE OPEN
I could not have my withdrawal since the end of Friday 30th December 2022, I have tried a few ways as what has been suggested by the customer services of FBS but I still did not get my money and it came back to the account. The last time I tried to withdraw is in 10th February 2023 but still failed. On 2 March 2023, I want to try to withdraw again but we could not log in to their website and it showed that 'user not found'. Please help, I have $50,000 in my FBS account. Here is the proof of my latest balance in my FBS account from Meta Trader 4. Fortunately, I can still open the MetaTrader and have this evidence. Until now there is no confirmation or response from the customer services of FBS. I have tried to send emails and chat on their websites before my account can not be opened. Today Monday 6th Mar 2023 I tried to log in again but still can not open it and I also already tried to recover the password through our email that registered in FBS but there is an error/bug in the 'repeat new password' so I still could not recover our FBS account now.