无法提现，账户诈骗

我想尽快出金，金额为 6800 美元。我在 CRM 系统上设置出金请求，但是2天过去了交易商没有任何反馈。我给他们发了几封邮件，我从网页上发送了出金请求，我还在交易商CRM系统上开了单子。都没有得到回复。最后我的账户损失了10000 美元，因为其他人操作了一些疯狂的交易。我立即收到了来自支持部门的邮件让偿还这一损失。我又问了他们为什么为什么不处理我的出金，他们又不回答了。这个交易商是骗子，或者是我被某些人骗了.. 现在该怎么办？

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unable to withdraw, acocunt scammed

I wanted to withdraw asap my funds in amount 6800USD. I set withdrawal request on CRM system. But more than 2 days no reaction from broker. I sent them several emails, I sen them request w´from web page, I set ticket on brokers CRM system. No reaction. Finaly there is a lost on my accout -10000USD from some crazy trade operated by somebody other. Immediately I received email from support to repay this lost. I asked them again why they did not proceed withdrawal but again no answer. This broker is scam or I was scammed by somebody.. What to do now?