遵照指示后无法出金

从未在他们的网站上提供任何信息，说明该帐户需要支付多少钱才能支付 16% 的税款。虽然我支付了所有需要支付的费用，，这是我激活的杠杆和 12,000 美元的 BTC 税金，但我问了好几次。
现在他们说我需要支付提款金额的 50%（3 万美元），因为银行需要进行风险评估。我的税款交迟了，钱会退还给我；它有什么保证？欺诈

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unable to withdraw after following the instruction

Never provided any information on their website of how much money the account needs to reach for taxes payment of 16%. Although I paid everything that was required from me, which is the leverage that I activated and the taxes which is 12k USD to them in BTC, I asked several times. Now they are saying that I need to pay 50% of the withdrawal amount (30k usd) because the bank needs a risk assessment. My taxes arrived to late and the money will be deposited back to me; what guarantee of it?FRAUD