i will appreciate your help.

I have deposited $250 on MAXCFD hoping that i will be rich one of the days, when i try to withdraw there no any progress since last year. when i try to contact them, they tell me that the finance team is on its process and to be honest i really need tha t money...my accont is 2100546...ID IS 1305782..PLEASE help me get my money back.because i am in serious need of it..