MY MONEY IS STUCK IN THIS BROKER

I have been trading with rowet for close to 1month now, but I started noticing system malfunction...I called the customer care to this and they assured me it was just a minor issue. I trusted their words and continued my trading. I recently made a $100 profit and decided to withdraw, but it keeps saying system failure, I don't know why. what am I to do at this stage? I have been trading with rowet for close to 1month now, but I started noticing system malfunction...I called the customer care t