投诉

交易将XAU/USD的价格从1697改到1671，相差26点。在秋季，我无法存款以保护我的帐户。 XAU / USD 价格触及 1653，而官方低点为 1687。我联系了支持人员，要求解释价格骤降 26 点的原因，以及无法存款的原因。支持人员忽略了价格变动并要求我向他们提供截图。

以下为原文推荐

Lots of complaints.

in the space of an instant, trading moved the price of XAU / USD from 1697 to 1671, a difference of 26 points. Also, during the fall, I was unable to deposit to protect my account. XAU / USD hit 1653 while the official low is 1687.

I then contacted support to ask for an explanation of this incredible price move of 26 points in an instant, 34 points in total on XAU / USD and the inability to deposit.

Support initially ignored the price move and asked me to provide them with a position id screen