提现状态发展

Mkj 或 MT4 客户服务在 WhatsApp 上发送消息，通知我资金已汇出并坐在银行等待 20% 的存款，如果未收到付款，则所有资金将被他们吸收。我多次要求提供公司政策作为参考，他们说没有。当他们在注册和帐户激活时没有被告知时，他们如何知道这些规则？他们拒绝将此事上报给他们的经理，并一直声称他们只是在传递来自财务部门的信息。我还要求提供这方面的证据，他们无视我的要求，一直说这是流程。当我告诉他我的情况时，那个让我很方便地进入这个的人有一些汇款收据给我看。然而，屏幕截图并不完整，也没有任何意义。所以它可能是真的，也可能是假的。没有头或尾可以知道它是否真实。他试图说服我这是合法的，我们应该找到一种方法来提取资金。他提出支付 5000 美元，我必须自己找到余额。我一开始并没有寻求他的帮助，我不禁想到他仍然在装无辜并进一步欺骗我。请问我能得到一些帮助来解决这个问题吗？

以下为原文推荐

Withdrawal status development

Mkj or MT4 customer service sent a message on WhatsApp informing me that the funds have been remitted and sitting in a bank waitingfor the 20% deposit and if the payment is not received then all the funds will be absorbed by them. I have requested multiple times for a company policy as a reference and they said there is none. How does one know about these rules when they haven’t been informed at thepoint of registration and account activation? They refused to escalate this to their manager and kept claiming that they are just passing on the message from their finance department. I also requested for evidence on this and they ignored my request and kept saying that this is the process. The guy that got me into this conveniently had some remittance receipts to show me when I told him about my situation. However the screenshots weren’t in full and it doesn’t make sense. So it could be true or false. There is no head or tail to know if it is real. He tried to convince me that it’s legit and that we should find a way to get the funds out. He offered to pay $5K USD and that i have to find the balance myself. I did not ask for his help in the first place and I can’t help but think that he is still trying to play innocent and scam me further. Please can I get some assistance in resolving this?