无法提现

嗨，我是一名交易员，我通过 bop global limited 进行交易。并定期提取少量资金。但事情是在两次提款之后。我向他们发送了提款请求，他们通过电子邮件向我发送了交易。交易完成后，他们无法继续进行。在那之后我不明白出了什么问题。你能说清楚吗谢谢亲切的问候

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Unable to withdraw

Hi I am a trader and I am trading through bop globaal limited .and withdraw small amount in regular interval . But the things is after twowithdrawal .I send them a withdrawal request and the they send me deal via email .after the deal is done they could not proceeds ahead .Icould not understood what is wrong after that .can you make me clear
Thanks

Kind regards