他们试图使其无法出金

我开始与IG在9月份进行投资，我的头寸被清算一次，然后我对XAU / USD进行了再投资并获利。 12月14日，我在提款的利润部分中申请了32,597美元，但几天后提款仍未决。我联系了客户服务，要求我取消并重新提款。我于12月18日再次退出，但仍然没有任何反应，我提交至financialrecovery.tech的报告最终使我得到了应得的退款，考虑过一段时间后我如何联系IG投资客户服务，但这次没有任何回应。我联系了在线客户服务，并被要求发送电子邮件查询。直到今天，都没有回复12月23日发送的电子邮件。 12月28日，我发现我的MT4帐户已被禁用，尝试登录后台显示登录权限已被暂停。我无法再与他们联系，也没有人告诉我发生了什么事。到目前为止，我的本金和利润总计74,695.07美元将被锁定在平台上。

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They tried to make it impossible to withdraw

I started trading with IG investments in September, my position was liquidated once, and then I re-invested in XAU/USD and made profit. On December 14th, I applied for 32,597 US dollars in the profit part of the withdrawal, but after a few days the withdrawal was still pending. I contacted the customer service and i was asked to cancel and re-withdraw. I withdrew again on December 18, but still nothing happened, the report I filed to financialrecovery.tech is what eventually got me the refund I deserved, considering how after a while, I contacted the IG investments customer service, but this time there was no response. I contacted the online customer service and I was asked to send an email inquiry. The email sent on December 23 has not been replied till this day. On December 28th, I found that my MT4 account was disabled, and trying to log in to the background showed that the login permission was suspended. I couldn’t contact them anymore, and no one to tell me what was going on.