客户支持很差

没有实时聊天，没有电子邮件发送到client@skyallmarkets.com的默认电子邮件，也没有收到有关严重操作问题的问题反馈的自动回复或自动消息。平台不稳定，有的资金存入收到邮件确认，有的未收到任何确认。必须依靠mt4的帐户报告进行记录。 CRM更新中提到的平台，更新后，有1个帐户丢失了，后端不知道，直到一些交易者发现他们的客户门户显示交易帐户不属于他们。最有可能是由于2个名字相同（但ID不同）的人造成的。由于这个问题，我无法继续提取我的资金。有许多操作问题仍未解决，没有电子邮件回复...

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Customer support is very bad

no live chat, email to default email of client@skyallmarkets.com receives no respond or automated message on issue feedback on serious operational problem. platform is not stable, some fund deposit receive email confirm, some did not receive any confirmation. have to rely on mt4's account report to keep as record.
platform mentioned on CRM update and after update, 1 account went missing and backend do not aware until some trader discovered their client portal shows trading account doesnt belong to them. Most likely due to 2 person with same name (yet different ID). because of this issue, i cannot proceed to withdraw my fund.

there are many operational issue still not resolved, no email respond...