AUDJPY에서 BUY하기 위해 약 $311인 46000의 금액을 입력했습니다. 단 1초 만에 자동으로 닫히고 -2738.88의 음수 값을 얻었습니다. 확인해 보니 커미션이 약 $-3047로 너무 높습니다. v5 앱은 커미션이 TradingWeb Exchange에서 설정했으며 개입할 수 없다고 자동 응답합니다. 커미션은 매주 업데이트된다는 얘기도 되풀이하고 있습니다. 앱 오류나 버그로 인해 이에 대한 클레임을 어디서 받을 수 있는지 물어보았지만 답변이 없습니다.
원문
suspiciously very high commission
I input the amount of 46000 which is about $311 to BUY in AUDJPY. in just a mere second, it auto closed and got a negative value of -2738.88. Upon checking, the commission is way too high for about $-3047. The v5 app is just auto responding saying that the commission is set by TradingWeb Exchange and they can't intervene. They are also repeatedly saying that commission are updated every week. I was asking where can I get claims for this due to the app error or bug but no reply.
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원문
suspiciously very high commission
I input the amount of 46000 which is about $311 to BUY in AUDJPY. in just a mere second, it auto closed and got a negative value of -2738.88. Upon checking, the commission is way too high for about $-3047. The v5 app is just auto responding saying that the commission is set by TradingWeb Exchange and they can't intervene. They are also repeatedly saying that commission are updated every week. I was asking where can I get claims for this due to the app error or bug but no reply.
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