Rong stop loss hit

Fxopulace main Mere do account hai jo ki 24/02/2024 ki sham ko Maine ek trade Li thi Mere donon account se mera rong stop loss hit hua jiski vajah se Mere donon account se kafi amount kata to Mere fxo opulence walon se yahi gujarish hai ki mera jo rong amount kata hai vah mujhe refund kar diya jaaye Maine unko Mel bhi Kari Thi unki support Mel per but unka koi reply nahin aaya