Withdrawal not received

I am a member of MOGAFX. My account is 2033219. On June 9th, 2023, I deposited $4000. On September 23rd, 2023, I withdrew $5600, but the platform never paid me. On October 11th, the customer service manager told me to use usdt to withdraw my money. So I withdrew two sums, one of which was $600 and the other $5,000. On October 13th, I received the $600 withdrawal, but the $5,000 has not been received. I contacted the customer service manager several times during the period, and he either excused me or did not reply to my messages. I feel that they just intentionally do not want to give me money.

निम्नलिखित मूल सिफारिश है

出金不到

我是MOGAFX的会员，我的账户2033219在2023年6月9号入金4000美金，2023年9月23号我出金5600美金，平台一直不给钱，10月11日客服经理让我用usdt出金，于是我提了两笔，一笔600美金，另一笔5000美金，10月13号我收到600美金的出金，但是5000美金一直没收到。期间多次联系客服经理，他要么推托要么不回信息。我感觉他们就是有意不想给我钱了。