मैं पैसे नहीं निकाल सकता था, और मैंने उनके स्पष्टीकरण के अनुसार शुल्क का भुगतान किया, लेकिन मेरा खाता फ्रीज कर दिया गया था।

I couldn't withdraw money, and I paid a fee according to their explanation, but my account was frozen.

They didn't inform me about the account freeze. I
made a confirmation deposit of 20% for withdrawal according to their
explanation. And I also deposited the handling fee, but they froze my
account. Without any evidence or explanation.