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Speaking from my experience as an independent trader who prioritizes trust and security, there are several concerns I encountered with DBFS that warrant caution, particularly regarding customer service and platform stability. From my investigation, DBFS is an unregulated broker, which immediately raises a red flag for me. The absence of valid regulatory oversight can impact areas like accountability, dispute resolution, and the general quality of client support. Although they do provide contact details and the DBFS app is available for download, I have noticed there is little transparent information about their trading conditions, including account structure and fees. This lack of transparency complicates the process of obtaining prompt and effective customer support, which, for me, is critical when technical or account issues arise. While I did not encounter major technical failures during basic tests of the DBFS app, the platform's overall reliability is hard to gauge due to limited third-party feedback and the absence of oversight by a recognized financial authority. This scenario increases operational risk because, as a trader, I rely on both the robustness of the platform and the accessibility of responsive support to navigate the markets effectively. Given these uncertainties, I exercise a high degree of caution with DBFS and would personally prefer a broker that demonstrates clear, authoritative regulation and greater transparency regarding their client services.