I am a client who opened an account in INTERACTIVE on 15th,May. The account number is 6501098.The loss of the previous loss was more than 1400 US dollars, and the profit was 1366 US dollars. The current account balance is 1766 USD. The remaining $400 was unavailable to withdraw.They said that It is illegal to log in with multiple IP accounts. I would like to ask if the multi-account login is a violation of the rules. Can you give the losses back to me? Is making losses illegal since the profits was illegal?The customer service committed to return the fund.Saying that it will be definitely returned to me,but it always held off time. The fund has not been received yet.Is there anyone in the platform?