Amount resolved within one month(USD)
$471,921
Number of People Resolved
14,691
kk5556
Severe Slippage
Exness fake trend, background manipulation, fraud, as shown in the figure
Exness
XIAOHUA4217
If you trade more than 10 lots, you will lose $1,200 in slippage.
Order number 3682451 Slippage 20 pips Basically, 10 lots of transactions will result in significant slippage. This is not the first time I have met 1 lot can be closed at 151.618 10 lots slid directly to 151.820 Report to customer service is useless
FxPro
duoqinghe
Increase spreads before data, customers are played for suckers, and do not compensate for losses!
The usual spread is 28, but before NFP the spread was expanded to 65, more than doubled. Anyone who maliciously increases the spread is a black platform. Last week, there was an own incident involving a price increase of about US$1,000 in position B. Making excuses saying the server was hacked. Although they offered compensation, I think they did it on purpose. Combined with the issue of increasing spreads and taking money from customers, this platform is not safe! Quit!
Ec Markets
FX8769199284
Slippage loss
MT4 account: 5233167 Order number: 32803456 The order was originally placed at 1981.90, but the slippage slipped to 1982.59. The stop loss was set at 1980.90. But the stop loss slipped to 1978.56. As a result, I lost an additional $3,042.
TMGM
Firma
Requesting Compensation Due to Broker Mistakes
On March 19, I complained to Exness about my problem of opening a position that I couldn't install SL because the application was frozen, resulting in a loss of around $635, but until now it has been 2 weeks and there has been no result from Exness returning my funds. There's already a reporting number 09956697 but Exness said they were told to keep waiting, until now it's been postponed and then how long will it take??? Please follow up, because I also need the funds. Waiting for Exness' good faith to return my funds🙏🏻
Exness
FX3591003401
Simplify and suspect fraud
Too much discount, I suspect fraud
Exness
papazh
My account was locked and all funds confiscated ($13,451)
On April 1, 2024, my account was locked and forced to be liquidated by AUS GLOBAL, and the account funds were confiscated. AUS GLOBAL closed my account and confiscated my funds on the grounds of illegal arbitrage transactions. My trading in AUS GLOBAL is mainly long gold and US stocks. The main varieties and transactions involved this time are mainly from the end of November to the present. I am long XAUEUR. The XAUEUR variety charges overnight interest in AUS GLOBAL, but the overnight interest charged is very low. At that time, I felt that the holding cost of this product was very low and could be used to take long-term positions. Moreover, I was very optimistic about the interest rate cut expectations in 2024, so I had been long XAUEUR in AUS GLOBAL and used it as a medium- and long-term position. In the first quarter of the market, XAUEUR made a profit of more than 20,000 US dollars. Due to the large profits, I was targeted by AUS GLOBAL, and my funds were confiscated. I had heard about AUS GLOBAL making profits without withdrawing money before, but I didn’t take it seriously. This time I encountered it myself. The reasons given by AUS GLOBAL are not sufficient. They accused me of illegal arbitrage transactions. However, XAUEUR charges overnight interest, which makes no sense. I posted it in hopes of getting my funds back.
AUS GLOBAL
FX3067961636
My account was blocked for no reason and I cannot log in to the Anzo Capital black platform.
First, my account on Anzo Capital was blocked for no reason, and I suddenly couldn’t log in. Second, customer service always uses backend upgrades as an excuse. Third, the funds on the Anzo Capital account are not withdrawn for no reason. Completely black platform.
Anzo Capital
WANGZHICE
Slippage exceeded 20,000 pips
At 5 a.m., the EC slippage exceeded 20,000 pips, causing my position to be liquidated.
Ec Markets
ZE7745
Unable to withdraw money, profits were maliciously deducted.
Real name exposed! My name: Huang Lu, MT4 account 29106222, exposed black platform XM, profits will be directly deducted. Let customers take responsibility for loss! Situation: I simply conducted normal transactions on this platform and made a profit of US$3,750, which was directly deducted and not refunded! The reason given is: the account is involved in "arbitrage activities" violations! Isn't it possible that profits will not be given even if you make money! The essence of forex margin is to use high leverage to make big gains with small amounts! Isn't this an excuse for nonsense?
XM
wet8749
I only opened a 0.01 lot, and the account balance became negative 263USD the next day.
I only opened a 0.01 lot, and the account balance became negative 263USD the next day. I can't contact customer service now, I've been blocked on their app and can't contact anyone.
Ec Markets
YILANZHONGSHANXIAO
Maliciously liquidate customer's positions, this platform is a garbage platform.
On March 27, 2024, more than 500 US dollars were inserted, reaching 1644, and the customer's account was maliciously liquidated.
Ec Markets
BAOGUANG Ec Markets
All my positions were closed in the middle of the night. Outrageous.
Gold position is opened at 2170. At 4 a.m. on the 27th, the closing price was 2771, which was 600 pips all of a sudden. I have never seen such big fluctuations. The USD JPY position was opened at 151, which was also closed at 4 a.m. The closing price was 181. Now I still owe the platform $3900. It's just a money grab. Black Heart Platform.
Ec Markets
SHUNJIANDEGUANGHUI
The slippage of Exness is very serious, and complaining will not solve the problem.
The difference between the pending order price and the deal price is 16 pips, which is very serious, and the stop loss is wrong.
Exness
FX5517925920
Serious price slippage, cheating, money fraud
Exness cheated my money. I placed a kl 0.06 lot of bitcoin sl at 65700.00 with an estimated risk of about 12 USD if it was cut off. But the floor intervened to extend the candle so that my loss was more than 17 USD, causing the Account burned, and there are many other scams and fraud issues. I need relevant parties to handle this scamming platform.
Exness
turbomachinery
Withdrawals are not possible on Exness (clone)
https://exnesslimited.com service@exnesslimited.com https://pc.exnesshq.com I initially deposited 160,000,000 VND, but I can't withdraw the money because the system says I've withdrawn too much 2 times. This system requires an additional deposit of $5888 to unlock the withdrawal feature. I have done. When I wanted to withdraw money, I used the excuse of protecting my account because it was the wrong account (my account was the same as the original money transfer account so it was not wrong).
Exness
ying4428
unable to withdraw
using USDT to withdraw, send to account team , system ask me to upload QR code and wallet address , then first time they tell me need to verify, OK, i wait until I got the mail told me all verified. I go wesite withdraw again, still same problem, i can not click submit button, system pop up a notification to ask me upload a QR code, but once I upload QR code, the system then POP up notification, ask me old one already exists, please upload a new one. So this is strange, which i use this "old one" to verify, and they said is ok, I also got a new mail tell me that I do not need to upload QR code! And then the department ask me to try again, and screenshot the problem, which I sent them from the very original one. IS there anyone same problem with me ?
IC Markets
YIXIEZHIQIU93769
Malicious suspension, unable to close the position, resulting in reduced profit from the order
On March 21, at 6:17 Beijing time, the highest point of gold reached 2213 US dollars. I was going to close the position at 2211. The Exnessmt4 platform has been unable to close the position and showed that the quotation was closed, resulting in a loss of 30 US dollars in profit. The customer service has been unable to communicate!
Exness
ZAGENCICHU
Funds are frozen
It involves deposits from 2022 to the present, totaling 5,000 yuan. Frozen by the Public Security Bureau. Because the person who collected money when depositing money is currently involved in an online gambling case, the Public Security Bureau needs to provide evidence of fund transactions. Currently contacting the platform, there is no evidence to prove one’s innocence. Let’s talk about time. It only provides the transaction records of its account, with no corresponding RMB amount, no accurate time correspondence, and no information on the payee. When something like this happens, there is no safety guarantee other than shirking responsibility.
Tickmill
YANGXIANSHENG2717
ZFX quoted incorrectly and refused to compensate.
On January 11, at 9:30 pm, CPI data. I used four brokers to trade at the same time, including INFINOX, CWG, STARTRADER, and ZFX, but only ZFX's Gold quotation reached an outrageous 2049, and the slippage reached 2050. The highest gold quotation on the other three platforms is only around 2040, and ZFX is $9 higher. ZFX still refuses to admit that its quotation is wrong, which is extremely shameless. Attached are screenshots of Gold quotations on the four platforms as well as screenshots of MT4 that I have. My MT4 trading account: 981860
ZFX
$471,921
Amount resolved within one month(USD)
$61,711,829
Accumulative Amount Resolved(USD)
14,691
Number of People Resolved
31 day/case
Processing Speed