I was unable to withdraw funds and now the support team promises to fix the issue.
My friends and I decided to invest on MT5. When I wanted to withdraw profits, support asked me to pay fee one after another and I was never able to withdraw. The support team stopped replying to me and promised me I would receive my money by December 15th. It's been over 3 months and today I received a message from the support team explaining that they would be helping me withdraw my money. I just hope this is true because I have over $200,000 in my account. I want to get my money back as soon as possible There is no access to the platform.
Be warned
GrayScale Forex is devoted to investing scams. The money is unchangeable and constantly present. The amusing thing is that withdrawals will never be successful with them but.
Fraudulent company, unable to withdraw funds
The platform claims to be a domestic MT5, and its speed is also very fast. The platform’s transaction fee per lot is 30 US dollars, and there are various fees. When you withdraw money, you need to pay a deposit, a 15% profit tax, and a 10% expedited withdrawal fee. From the beginning to now, I have invested a principal of about 180,000.00 US dollars, and the current balance is 1,350,000.00 RMB. I applied for a withdrawal on November 16, 2023. They said I can withdraw money in cash and it will arrive in my account in 1-3 days, but I must add a 10% expedited fee. On the 23rd, I applied for a cash withdrawal of US$343,554.49, but I have not received the payment as of today. The customer service responded the first time, but then stopped to reply!