The platform erased the customer's profit without giving any notification. Moreover, the withdrawal channel could not be verified, and the platform falsely promoted it. 27,807 US dollars were erased, and now the account has suffered a loss. The customer can only lose money, and profits are to be erased.

LAki

Hong Kong China 2024-01-20 00:10

The platform wiped out the profits without consulting me. The platform falsely advertised that withdrawal can be made after making profits. They used bonuses to lure customers to invest. 66,966 US dollars were deducted on MT4, and 68,528 US dollars on MT5. Is it a Romance Scam?

LINGLING7

Hong Kong China 2024-01-19 23:37

Zenfinex is very easy for you to deposit, trade, and lose money. Beside slippages on orders when placing the withdraw they claim that you need to verify your crypto wallets, when in fact the account is fully verified!!! Upon sent all the demands they still claim they didn't receive and not process the withdraw!!!

Mr. Rolex

Portugal 2023-06-21 11:15

I made a profit on the platform but I can't withdraw money. The customer service said that the same ID card is not allowed to open 2 accounts, but when I opened the account, it did not prompt that my ID card was registered. After I submitted the information, the background reviewed 2 I was allowed to participate in the event after the day’s review was approved. Why is the withdrawal refused since I am allowed to participate in the event? May I ask if I lose money from participating in the event, do I have to refund my principal? Account 2100087779

FX1363739106

Hong Kong China 2021-06-29 14:37

I opened an account under the introduction of their salesman in April. And the salesman promised that there would be a bonus of $100 if I opened an account here. If I can trade five lots in a month, I can withdraw my profit with the bonus. After a month, my account equity was $160. But I didn’t fulfill the task. So I consulted them on May 13 about keeping trading and profit withdrawal. They replied to me accurately: 1. I can keep trading and profits are available.(Profits should be more than $200). 2. I haven’t fulfilled the task, so the bonus can not be withdrawn. So I kept trading here. Luckily, I profited. But my application for a withdrawal was rejected on June 23 on the grounds that I didn’t trade five lots within 30 days. They denied what they had said before although I had their emails. Shameless! I suggest you stay away from this kind of broker!

YISHENGSUOAI61797

Hong Kong China 2021-06-25 09:41

I haven't received an email from Zenfinex for a month or two. In the last few days, it took a long time to log in to the background. The account opened on the 3rd has not been down, and no email has been returned to inform. The promotion link cannot be opened, the webpage does not exist, and the trading account cannot be opened? ? ? After making a 100% bonus, did the money go away? ? ? If you know what the situation is, please let me know.

XIELOUDIANHUAGAONIQINFANYINS

Hong Kong China 2021-04-07 18:27

I applied for withdrawal on 9th. I have contacted the customer service many times but there is no solution. Fraud platform?

XIELOUDIANHUAGAONIQINFANYINS

Hong Kong China 2021-02-24 16:54