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The WikiFX Score of this broker is reduced because of too many complaints!

Swissquote

Hong Kong|10-15 years| Benchmark AAA|
Regulated in Hong Kong|Leveraged foreign exchange trading|Suspicious Scope of Business|High potential risk|

https://en.swissquoteasia.com/

Website

Rating Index

Benchmark

Speed:AAA

Slippage:AAA

Cost:AA

Disconnected:AA

Rollover:AAA

Contact

+852 3902 0000
asia@swissquote.com
https://en.swissquoteasia.com/
Suites 3202-4, Level 32/F ICBC Tower 3 Garden Road Central, Hong Kong
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+852 3902 0000

Broker Information

More

Company Name

Swissquote Asia Limited

Company Abbreviation

Swissquote

Platform registered country and region

Hong Kong

Company website

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts 2
Previous Detection : 2024-03-29
  • The number of the complaints received by WikiFX have reached 29 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The current information shows that this broker does not have a trading software. Please be aware!

WikiFX Verification

Swissquote · Benchmark
Average transaction speed(ms)
321 Great
The highest transaction speed(ms)
235
The highest speed of opening positions(ms)
235
The highest speed of closing position(ms)
256
The lowest speed of opening positions(ms)
1813
The lowest speed of closing position(ms)
875 Great
Ranking: 4 / 133
Test user 651
Orders 1,238
Ocuppied margin $7,889,887 USD
Data Source WikiFX Data provide
Updated: 2024-03-28 01:03:SS

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Pyramid scheme complaint
Expose
Resolved

Unable to withdraw

I opened an account on Swissquote in July, 2018 via an IB, depositing $2,000. And now there is $2,033 in my account. I am so busy so I don't have enough time to trade. I wanna withdraw funds. But the IB hasn't replied to me after I had communicated with her. My agent is Fang Fu.

2021-02-06 12:28
Scam

Be careful! The client manager is not regulated and can change the bank rules at will!

Third-party transfer is supported when opening an account. It's kind of friendly to begin with. After all the funds were deposited, their attitude changed quickly. Third-party transfers are no longer supported. The transfer I am talking about here is the transfer to a third-party personal account, not risk funds or transfer to other trading platforms and not even money laundering. And its official website so far says it supports third-party transfers. I'm still a frequent trader. But the client manager directly announced that it does not support or provide third-party transfer services, and refused to give a reason. Be careful, everyone: Swissquote's client managers can set their own rules and are not bound by Swissquote's rules. Even complaining does not solve the problem. This shows that the bank manager defaults that the client manager can not abide by the bank's rules and not give any reason to restrict the user's account functions. It is very convenient when the money goes in, but it is too difficult to withdraw the money. I contacted with the customer service manager, but there was no answer at all. This bank is totally dishonest and ride roughshod over its clients, and the client manager is very rude.. Like others such as Interactive Brokers and XM, all emails are 100% replied and they are very honest and professional. At least, they respect clients. Swissquote is the most arrogant and rude platform I have ever traded with. It's self-destructive for them to be dishonest and bully customers.

2023-07-18 15:17

    Total Margin Trend

    • VPS Region
    • User
    • Products
    • Closing time
    • BeiJing
    • 452***
    • USDCAD
    • 03-22 12:45:36
    • Bangkok
    • 728***
    • XAUUSD
    • 03-28 18:07:09
    • Seoul
    • 513***
    • XAUUSD
    • 03-28 18:03:17

    Stop Out

    0.76%

    Stop Out Symbol Distribution

    6 months

    Swissquote · Company Summary

    Basic Information
    Registered Country/Region Hong Kong
    Company Name Swissquote Asia Limited
    Founding Time 1996
    Minimum Deposit $1000
    Maximum Leverage N/A
    Minimum Spreads From 0.1 pips
    Trading Platform MT4 & MT5 Trading Platform
    Demo Account Available
    Trading Assets Currency Pairs, Precious Metals
    Payment Methods N/A
    Customer Support Telephone & Email Support

    General Information

    Swissquote Asia Limited is a wholly owned subsidiary of Swissquote Bank Ltd, which is Switzerlands leading online financial and trading services bank and a global leading in forex, providing banking services to both individual and institutional clients in more than 120 counties.

    Swissquote Asia Limited is licensed by the Hong Kong Securities and Futures Commission (SFC), with License No. AZV127.

    Products & Services

    With the Swissquote platform, over currency pairs can be traded. Investors can trade forex convenient online 24 hours, 5 days a week. Besides a series of CFD products on stock, indices, commodities, and bonds are also available.

    Account Types

    Swissquote offers four account types for professional traders. They differ in the size of the minimum deposit, the type/level of the spread, and the minimum trade size.

    A standard account with a minimum trade size of 0.01 lot. Deposit – US$1,000, leverage - up to 1:100, spread - from 1.7 pips.

    The Premium is its most popular trading account with a minimum trade size of 0.1 lot. Deposit - US$10,000, leverage - up to 1:100, spread - from 1.4 pips.

    The Prime is a trading account for institutional managers and other large traders, where the minimum trade size is 1 lot. Deposit - US$50,000, leverage - up to 1:100, spread - from 1.1 pips.

    A professional account, where the deposit, minimum trade size, leverage and spread are set individually.

    account-types
    account-types

    Trading Platform

    Three trading platforms are provided, including Advanced Trader, MetaTrader 4 MetaTrader 5 trading platform.

    trading-platform
    表格 描述已自动生成

    Deposit & Withdrawal

    There are two options for depositing and withdrawing money: bank transfer and bank cards (Visa and Mastercard). Swissquote allows withdrawals of funds only at the specific request of the client and does not have electronic systems in the list of methods. The commission for withdrawing money depends on the region to which the transfer is made, as well as on the selected withdrawal method.

    When withdrawing to Visa and Mastercard bank cards, crediting occurs instantly or within two hours from Monday to Friday from 8:00 to 22:00 CET.

    Customer Support

    If clients have any inquiries or trading-related issues, they can get in touch with Swissquote through the following contact channels:

    l Phone numbers: +41 44 825 88 88, 0848 25 88 88

    l Email: fx@swissquote.com,

    l Online Chat

    l A feedback Form

    l Make an application for an online meeting

    Deposit & Withdrawal

    User Reviews

    Lets say what users say:

    Mary Snaith

    7th June 2022

    Swissquote service level and quality are pretty good, I trade EUR/USD, the spreads are relatively high compared to other brokers. And, nevertheless, there are new challenges ahead. Anyway, so you can trade.

    John

    22 March 2022

    Swissquotes trading platform is lightning-fast. The order execution leaves no one cold, and there are no screw-ups. Everything is on another level here and you can trade freely like a real race.

    Judy Bell

    12 July 2022

    If you don't have money to burn, you can practice using virtual currency. For this, a free practice account should be opened on the site. The broker does not compensate for commissions charged by third parties.

    News

    Swissquote Extends UEFA Partnership

    NewsSwissquote Extends UEFA Partnership

    2024-02-28 18:09

    Swissquote extends UEFA partnership, aiming to enhance its brand and connect with a wider European audience through football.

    WikiFX
    2024-02-28 18:09
    News
    Swissquote Extends UEFA Partnership
    Swissquote launched its new website

    NewsSwissquote launched its new website

    2024-02-14 17:49

    Swissquote, a well-known broker, has unveiled its new website. The website swissquote.com now features a new design, navigation, and various upgrades to improve the Swissquote customer experience and continue to bring in financial possibilities.

    WikiFX
    2024-02-14 17:49
    News
    Swissquote launched its new website
    Swissquote Launches New Look of its Website

    NewsSwissquote Launches New Look of its Website

    2024-02-14 16:33

    Swissquote launches its revamped website, Swissquote.com, enhancing user experience with modern design, improved navigation, and a comprehensive array of financial solutions.

    WikiFX
    2024-02-14 16:33
    News
    Swissquote Launches New Look of its Website
    Swissquote Adopts NetGuardians' AI to Stay Ahead of Financial Fraudsters

    NewsSwissquote Adopts NetGuardians' AI to Stay Ahead of Financial Fraudsters

    2023-05-10 10:50

    AI-Based Financial Crime Solutions Set to Fortify Swissquote's Defenses Against a Surge in Global Fraud

    WikiFX
    2023-05-10 10:50
    News
    Swissquote Adopts NetGuardians' AI to Stay Ahead of Financial Fraudsters

    User Reviews

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    User comment

    10

    Comments

    Write a review

    Vx_ECN008
    more than one year
    Swissquote has currently opened CNY deposits. CNY deposits are bank-to-bank transfers with the same name. That is, the payer is your name and the payee is also your name. You transfer money to yourself. This process is like transferring money from your own ICBC card in China. It’s the same as your CCB card, it’s an account in your own name, it’s just a different bank. Deposit in CNY, pay online in CNY, and pay in Swissquote account in USD.
    2024-02-26 18:53
    Reply
    0
    0
    Vx_Forex813
    more than one year
    The safety of funds is guaranteed. Switzerland is the largest and only listed foreign exchange bank. A single account enjoys a protection plan of 100,000 Swiss francs. In the current era of offshore supervision, banking institutions are relatively safe. FINMA is currently the only institution where customers in mainland China can enjoy financial security! !
    2023-09-23 14:08
    Reply
    0
    0
    Vx_ECN008
    more than one year
    The deposit and withdrawal of Swissquote Bank adopts bank-to-bank and private-to-private telegraphic transfer with the same name, that is, the remitter is yourself, and the payee is also yourself, and you transfer money to yourself. The whole deposit and withdrawal process is like transferring money from your own ICBC card to Your own CCB card is the same, but the bank is different, it is your own account, so the funds are safe, and the fund channel is also safe. You don't have to worry about freezing the bank card and blocking the card. At the same time, there are many deposit and withdrawal methods to choose from. Under the current market environment (duan card, offshore license, private account transfer, etc.) has unique advantages
    2023-03-15 10:58
    Reply
    0
    0
    雪华
    more than one year
    Well-regulated broker, good execution, professional customer support service, easy and quick deposit and withdrawal process, and many payment options. No issues, have been trading with them for many years.
    2023-02-22 18:31
    Reply
    0
    0
    more than one year
    After I opened the website of Swissquote Bank, I felt that it provided very little information and seemed disingenuous. After reading the wikifx interface, my first instinct was right! This is undoubtedly a fraudulent company without any regulatory license.
    2022-12-14 10:08
    Reply
    0
    1
    外汇经纪人杜树澄
    more than one year
    This so called Swissquote is a complete liar! Its name seems very professional but in reality its purpose is terrible. They manipulate your account to scam you out of your money, rejecting your withdrawal requests for various reasons.
    2022-11-25 17:00
    Reply
    0
    1
    Elvis
    more than one year
    Swissquote is an unregulated broker, operating offshore from Hong Kong, China. Therefore, it is neither safe nor legitimate. Offshore brokers are difficult to track down for scams. That is why it is always best to trade with a regulated broker.
    2022-11-22 17:19
    Reply
    0
    0
    JY-RS
    more than one year
    Trust me, another scam trying to stole all your money! Why I know this? I had a terrible trading experience on it. They kept asking you to deposit more funds, while on the other hand, ignored your withdrawal requests for various excuses, insufficient turnover, credit score, illegal operations and money laundering… lost all my money, around 1,000 euros. I don’t know where to turn to…
    2022-11-22 14:48
    Reply
    0
    0
    Vx_ECN008
    more than one year
    Swissquote Bank as a leader in the foreign exchange industry! For foreign exchange transactions, Swissquote Bank is the first choice, the world's top banking platform! The best guarantee for capital security and trading environment!
    2022-11-11 23:50
    Reply
    0
    0
    Vx_ECN008
    more than one year
    The absolute guarantee of capital security, the security of the transaction principal is always the first. Compared with many brokers who have changed their supervision to a certain offshore island country, Swissquote has an absolute advantage in supervision.
    2022-11-11 15:18
    Reply
    0
    0
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    ※ The content of this website abides with local laws and regulations.
    You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
    consumer hotline:006531290538
    Official Email:support@wikifx.com;
    Mobile Phone Number:234 706 777 7762;61 449895363
    Telegram:+60 103342306
    Whatsapp:+852-6613 1970;
    License or other information error corrections, please send the information to:qawikifx@gmail.com
    Cooperation:fxeyevip@gmail.com