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The WikiFX Score of this broker is reduced because of too many complaints!

ACX

Saint Vincent and the Grenadines|2-5 years|
Suspicious Regulatory License|MT4/5 White Label|Regional Brokers|High potential risk|

https://www.acxfx.com/

Website

Rating Index

MT4/5 Identification

MT4/5

White Label

ACXLLC-Demo

United Kingdom
MT5
1

Influence

D

Influence index NO.1

Switzerland 2.55
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

White Label

1
Server Name
ACXLLC-Demo MT5
Server Location United Kingdom

Influence

Influence

D

Influence index NO.1

Switzerland 2.55

Surpassed 30.71% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+1784 480 13 37
support@acxfx.com
https://www.acxfx.com/
James Street, First St. Vincent Bank Ltd. Building, Third Floor, Kingstown, St. Vincent And the Grenadines

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+1784 480 13 37

Broker Information

More

Company Name

ACX LLC

Company Abbreviation

ACX

Platform registered country and region

Saint Vincent and the Grenadines

Company website
Facebook
Linkedin

Pyramid scheme complaint

Expose

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Warning: Low score, please stay away! 2
Previous Detection : 2024-03-28
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 19 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

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Expose

    ACX · Company Summary

    Aspect Information
    Company Name ACX
    Registered Country/Area Saint Vincent and the Grenadines
    Founded Year 2-5 years
    Regulation Unregulated
    Market Instruments Forex, Indices, Stock, and Commodities
    Account Types Classic, Fixed, Pro and True ECN
    Minimum Deposit $250
    Maximum Leverage 1:1000
    Spreads Starting from 0.0 pips
    Trading Platforms MT5 and Web Trader
    Demo Account Yes
    Customer Support Contact (+1784 480 13 37), Email support@acxfx.com, ticket, live-chat, and Facebookhttps://www.facebook.com/ACX-114161886982376
    Deposit & Withdrawal Credit Cards, Skrill, Neteller, Bank Transfer, and local transfer
    Educational Resources Webinars, Trading Guides, Articles, Video Tutorials, E-books, and Glossary

    Overview of ACX

    Established within the last 5 years, ACX presents itself as a forex broker offering access to a range of financial instruments, including FX, indices, stocks, and commodities. While unregulated, it boasts competitive spreads starting from 0.0 pips and leverage up to 1:1000, catering to both beginners and experienced traders.

    With four account types - Classic, Fixed, Pro, and True ECN - each offering different features and trading conditions, ACX aims to cater to diverse trading styles and risk appetites. Minimum deposit starts at $250, making it accessible to newcomers.

    Traders can choose between the industry-standard MT5 platform and a web-based trading platform, and benefit from educational resources like webinars, trading guides, articles, and video tutorials. A demo account is also available to practice and test strategies before committing real funds.

    Overall, ACX presents a compelling option for traders seeking a diverse portfolio, competitive spreads, and flexible account options. However, the lack of regulation and limited customer support might raise concerns for some. Carefully weigh the pros and cons before making a decision.

    Overview of ACX

    Regulatory Status

    ACX functions as an unregulated trading platform, indicating that it operates without being supervised by any financial regulatory authority. Traders and investors need to know that the lack of regulatory oversight may bring added risk. In settings without regulation, clients might have fewer options for resolving disputes or dealing with unexpected problems. It's crucial for individuals thinking about using ACX to be cautious and thoroughly evaluate their risk tolerance when dealing with an unregulated broker.

    Pros and Cons

    Pros Cons
    Wide range of market instruments Unregulated
    Competitive spreads Limited customer support
    High leverage High maximum leverage
    Variety of account types Limited educational resources
    Multiple trading platforms Relatively new

    Pros:

    • Wide range of market instruments: ACX offers a diverse selection of trading instruments, including forex, indices, stocks, and commodities, catering to different trading styles and portfolio diversification needs.

    • Competitive spreads: Starting from 0.0 pips, ACX's spreads are competitive compared to other brokers, potentially minimizing trading costs and increasing profitability.

    • Multiple deposit and withdrawal methods: ACX supports various deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and local transfers, offering convenience for different users.

    • Variety of account types: Four account types cater to different trading styles and risk appetites, allowing traders to choose the most suitable option for their needs.

    • Multiple trading platforms: ACX offers the popular MT5 platform and a web-based platform, providing flexibility and accessibility to traders familiar with either interface.

    Cons:

    • Unregulated: The lack of regulation raises concerns about ACX's reliability and transparency, potentially deterring risk-averse traders.

    • Limited customer support: Customer support options are limited to phone, email, and Facebook, which might be inconvenient for some users.

    • High maximum leverage: While appealing to experienced traders, the high maximum leverage of 1:1000 carries significant risk and is not suitable for beginners.

    • Limited educational resources: Compared to some established brokers, ACX's educational resources might be less comprehensive, potentially hindering some traders' learning progress.

    • Relatively new: With only 2-5 years of experience, ACX lacks the established track record of some competitors, potentially causing uncertainty for some users.

    Market Instruments

    ACX presents itself as a forex broker offering a captivating array of market instruments to cater to a diverse range of trading styles and portfolio diversification needs. Beyond the core offering of forex, ACX expands your trading horizons with:

    • Forex: Limited use for operational purposes, hedging specific investments, or tactical currency exposure. Not a core investment.

    • Indices: Gain exposure to the performance of entire sectors or economies with major indices like the S&P 500 and the FTSE 100.

    • Stocks: Trade individual shares of companies across various industries and markets, allowing you to invest in specific businesses and capitalize on their growth potential.

    • Commodities: Diversify your portfolio with commodities like metals and energies, offering protection against inflation and potential market fluctuations.

    Market Instruments

    Account Types

    ACX provides 4 different account types including Classic, Fixed, Pro, and True ECN. The maximum leverage of the account is 1:1000 provided by all types of accounts. The minimum deposit is $250 and is required by the Classic account.

    Classic Fixed Pro True ECN
    Spread Type Floating Fixed Floating Floating
    Max Leverage 1:1000 1:1000 1:1000 1:1000
    Swap Free Available Available Available Available
    Minimum Deposit $250 $1,000 $5,000 $10,000

    How to Open an Account?

    Opening an account with ACX is a straightforward process that can be completed online in a matter of minutes. Here's a breakdown of the steps involved:

    1. Visit the ACX website and click “Register”

    How to Open an Account?
    1. Fill out the online application form: The form will request your personal information. Be sure to have your identification documents (passport or ID card) and proof of address handy for uploading.

    2. Verify your account: Once your account is funded, you'll need to verify your identity and address. This typically involves submitting scanned copies of your ID documents and proof of address.

    3. Start trading: Once your account is verified, you're ready to explore the ACX trading platform and start making trades.

    How to Open an Account?

    Leverage

    ACX offers up to 1:1000 leverage on all account types. Leverage allows traders to control a larger position size with a smaller amount of margin. For example, if you have a leverage of 1:1000, you can control a position of $100,000 with a deposit of $100.

    Leverage can amplify your profits, but it can also amplify your losses. It is important to use leverage wisely and to understand the risks involved.

    Spreads & Commissions

    ACX a spectrum of account types to cater to diverse trading needs, our platform offers four distinct options: Classic, Fixed, Pro, and True ECN. The Classic account features spreads starting from 1.2 pips, the Fixed account offers 1.5 pips, the Pro account boasts 0.6 pips, and the True ECN account provides a remarkable 0.0 pips spread.

    Additionally, all account types come with the option for Swap Free trading, ensuring flexibility and accommodation for various trading preferences.

    Classic Fixed Pro True ECN
    Spreads From 1.2 pips 1.5 pips 0.6 pips 0.0 pips
    Swap Free Available Available Available Available

    Trading Platform

    ACX provides traders with a choice of three distinct trading platforms, each tailored to meet diverse trading styles and preferences.

    MetaTrader 5 (MT5): the successor to MT4, introduces advanced features tailored to meet the evolving needs of traders. It supports an expanded range of financial instruments, encompassing stocks, commodities, cryptocurrencies, and more. MT5 offers enhanced charting tools and timeframes for in-depth technical analysis. Traders benefit from an integrated economic calendar and news features to stay informed about market events. With the MQL5 programming language, MT5 allows the development of sophisticated trading algorithms and Expert Advisors, offering greater flexibility in strategy implementation.

    WebTrader: a web-based trading platform designed to eliminate the need for software downloads. This platform provides a streamlined interface along with essential trading functionalities, making it an optimal choice for those who prefer the convenience of browser-based trading. MetaTrader WebTrader ensures accessibility from any device with an internet connection and features real-time quotes, charting tools, and order management capabilities.

    Trading Platform

    Deposit & Withdrawal

    There are various deposit and withdrawal methods available on ACX's platform, each offering distinct features. Credit card transactions incur a 2% deposit and withdrawal fee, with instant processing for deposits and a 1-3 business day timeframe for withdrawals. Skrill and Neteller, alternative e-wallet options, carry a 1% fee for both deposit and withdrawal, ensuring swift transactions—instant processing for deposits and same day to 1 business day for withdrawals. Bank transfers, a fee-free deposit method, take 1-2 business days for processing deposits and 3-5 business days for withdrawals. Additionally, local transfers provide varied deposit fees, with a 1-2 business day processing time for deposits and withdrawals alike, extending to 3-5 business days for withdrawals.

    This comprehensive overview equips users with the necessary details to make informed decisions based on their financial preferences and transaction urgency.

    Method Deposit Fee Withdrawal Fee Processing Time (Deposit) Processing Time (Withdrawal)
    Credit Cards 2% 2% Instant 1-3 business days
    Skrill 1% 1% Instant Same Day - 1 business day
    Neteller 1% 1% Instant Same Day - 1 business day
    Bank Transfer Free N/A 1-2 business days 3-5 business days
    Local Transfer Varies N/A 1-2 business days 3-5 business days
    Deposit & Withdrawal

    Customer Support

    ACX provides customer support via several channels including Contact (+1784 480 13 37), Email support@acxfx.com, ticket, live chat, and Facebook https://www.facebook.com/ACX-114161886982376.

    24/5 Live Chat: ACX provides a live chat feature available 24 hours a day from Monday to Friday. This real-time support allows users to get immediate assistance and address any queries they may have.

    Email: Users can reach out to ACX's support team via email at support@acxfx.com. This provides a formal channel for communication, allowing users to detail their concerns or inquiries.

    Phone: ACX offers phone support (+1784 480 13 37), allowing users to contact the customer support team directly. This direct communication channel is beneficial for resolving complex issues or seeking personalized assistance.

    Facebook: ACX maintains an official Facebook page at https://www.facebook.com/ACX/. Users can connect with the support team through this social media platform, making it convenient for those who prefer to use Facebook for communication.

    Ticket: A ticket is a digital record of your inquiry or request submitted to our support team. It allows you to provide detailed information about your issue, including attachments and screenshots, and track its progress toward resolution.

    Customer Support

    Educational Resources

    ACX extends a robust array of educational resources to empower its users:

    1. Webinars: Regular live sessions covering fundamental and technical analysis, trading strategies, and platform features. Recorded webinars archived for on-demand access.

    2. Trading Guides: Comprehensive guides on various topics, from forex basics to advanced trading techniques. User-friendly format with clear explanations and actionable steps.

    3. Articles: Daily market news and analysis updates covering global events, economic data, and market trends. Expert opinions and insights from experienced traders and analysts.

    4. Video Tutorials: Engaging and visually appealing tutorials on platform features, trading tools, and analytical indicators. Covers various aspects of trading, from beginner basics to advanced techniques.

    5. E-books: In-depth ebooks on specific trading topics, such as risk management, technical analysis, and algorithmic trading. Available for download and offline reading.

    6. Glossary: Comprehensive glossary explaining key trading terms and concepts. Searchable format for easy access to definitions.

    These resources collectively contribute to a holistic educational approach, catering to users at different levels of expertise within the financial realm.

    Conclusion

    ACX presents a potentially compelling option for traders seeking a diverse portfolio of instruments, competitive spreads, and various account types. The multiple deposit and withdrawal methods add convenience, and the choice between MT5 and a web-based platform offers flexibility for traders familiar with either interface.

    However, the lack of regulation raises significant concerns about ACX's reliability and transparency, potentially deterring risk-averse individuals. Additionally, the limited customer support options might be inconvenient for some users.

    While experienced traders might find the high maximum leverage of 1:1000 appealing, it carries significant risk and is not suitable for beginners. ACX's educational resources are also relatively limited compared to some established brokers, potentially hindering learning and development for some traders.

    Furthermore, ACX's relatively short experience (2-5 years) raises questions about its long-term commitment and stability, causing uncertainty for some users.

    Ultimately, ACX presents a promising option with attractive features, but the significant drawbacks related to regulation, customer support, leverage, and limited resources require careful consideration. It's crucial to weigh the pros and cons and evaluate them against your individual trading needs and risk tolerance before making a decision.

    FAQs

    Q: Can I use my mobile device for trading?

    A: Yes, you can use mobile devices for trading, you can search for MetaTrader 5 in the Play Store for Android devices or App Store for IOS devices to install the platform. You can also see the installation options on our website.

    Q: Can I change the leverage on my account?

    A: Yes, you can request a leverage change on your account from the Secure Client Area. You can adjust your leverage with the maximum limit of 1/1000.

    Q: Are there bonuses provided for every account type and how can I benefit from them?

    A: Yes, you should be able to benefit from bonuses from every account type we provide.

    Q: Where can I learn about swap rates?

    A: Go to the Market Watch right-click on the currency pair you want and select “Specification”. You will see the details of the financial instruments such as Swap Long, Swap Short, etc.

    Q: How can I find the specific financial instruments I want to trade?

    A: You can see all instruments by right-clicking on the Market Watch and selecting Show All on our platform.

    Q: Can I transfer my funds to another account that I own?

    A: You can transfer funds between your accounts from the Secure Client Area without fee.

    User Reviews

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    User comment

    4

    Comments

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    Lincyvia
    more than one year
    Withdrawal request has been approved for more than a month and I am yet to received my money. What disappoint me the most is support ticket onlye replied me once on my first support ticket created and never seems to bother to reply me despite asking for a few time. As an investor, whether or not you have a solution for this. I deserve a reply! Don't ghost me.
    2024-03-27 10:40
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    0
    0
    Grazi
    6-12months
    I put in 700 dollars, the gains were incredible. Then I put in another thousand dollars and everything looked wonderful. When I put in 10 thousand dollars, the platform blocked my money, demanding more deposit and finally blocked my access, I had a loss of 60 thousand reais. It's a farce, they'll tell you that the platform needs updating and steal all your access data. The scammer uses his seduction to deceive the victims
    2023-07-12 19:54
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    0
    0
    FX1269810414
    more than one year
    ACX lures you with various trading conditions, and its ultimate goal is to defraud you of your money! If you only see the attractive things and ignore the safety, you will become a victim of forex scams.
    2023-02-23 11:21
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    0
    0
    深深的蓝
    more than one year
    I almost lost $2,000 and they were still trying to get me to put more in my account... I want to close my account and get the left money, so I requested a withdrawal. When I messaged to find out why they refused my withdrawal request, they just kept silent...
    2023-02-15 17:17
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