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The WikiFX Score of this broker is reduced because of too many complaints!

ShengTong

China|5-10 years|
Suspicious Regulatory License|Suspicious Scope of Business|High potential risk|

http://www.shengtongfx.com/

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Contact

http://www.shengtongfx.com/
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

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Broker Information

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Company Name

SHENG TONG Limited

Company Abbreviation

ShengTong

Platform registered country and region

China

Company website

Pyramid scheme complaint

Expose

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Warning: Low score, please stay away! 2
Previous Detection : 2024-03-29
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 8 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

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Pyramid scheme complaint
Expose
Scam

Unable to withdraw in scam Sheng Tong

The customer service claimed that they are the Chinese agent of Sheng Tong Group and their company was located in Bingjiang district, Hangzhou. I deposited $10000 the platform provided $10000 for asset management. On October 18th, there was only $4110 left in my account and I wanted to make a withdrawal. The customer service Xiaoxiao refused and kept me waiting to December 10th. But the withdrawal applied on 16th is still unavailable. The customer service blocked me and no one responded in the so-called “Teacher Tang real-time market V”.

2019-12-22 14:23
Scam

Unavailable withdrawal and huge losses caused by the teacher.

On July 25 this year, someoneadded me through Wechat. At first I thought it was one of my friends and passed the request. I learned through chat that this netizen is doing financial investment. Recently, she invested in this platform and had earned more than 300,000 RMB a month. She said it is a good way to make money and wanted to invite me to participate.At first I didn't believe it and paid no attention to her. Later in a long time, this netizen kept sending posts of traveling, food, etc., in Wechat moments. She told me that the reason for her traveling everywhere is the money she earned through investment, occasionally, she would also send me some screenshots of making money. She has a tongue in her head. We became friends unconsciously then. Later, she invited me to join in the investment . I agreed and invested at the very day. She then invited me to a group, where there is an investment advisor who teaches everyone how to operate. Many people in the group said they are making money. I felt something abnormal which I was reluctant to believe subconsciously. Additionally, whenever I made a loss, the salesman and order-recommendation teacher of the platform would talk nonsenses on terminology and urge me to add fund gain more profits than losses. I deposited over $180,000 in total. After making a loss of $90,000 yuan, my remaining $80,000 was in the status of closed position. The analyzer even wanted me to add $100000. I was really mad since they just talked the talk.

2019-12-12 14:48

    ShengTong · Company Summary

    Aspect Information
    Registered Country/Area Hong Kong (virtual office address)
    Founded Year October 2021
    Company Name Shengtongfx
    Regulation None
    Minimum Deposit $100 (Basic Account)
    Maximum Leverage Up to 1:1000 (VIP Account)
    Spreads Basic Account: Fixed, starting from 2 pips for forex pairs; Advanced Account: Variable, starting from 1 pip for forex pairs; VIP Account: Competitive variable, starting from 0.5 pips for forex pairs.
    Trading Platforms MetaTrader 4 (MT4)
    Tradable Assets Forex pairs, CFDs on indices, commodities, individual stocks, and cryptocurrencies (specific details not provided).
    Account Types Basic Account, Advanced Account, VIP Account
    Demo Account Information not provided
    Islamic Account Information not provided
    Customer Support Information not provided
    Payment Methods Bank Transfers, Credit/Debit Cards, E-Wallets, Cryptocurrencies.

    Overview

    Shengtongfx claims to be a forex and CFD brokerage, but several red flags suggest it is likely a new or fraudulent operation. The company's website was registered in October 2021, and it lacks essential information about its ownership, history, and offices. The address provided leads to a virtual office in Hong Kong, raising suspicions about its legitimacy. Promises of various trading features, leverage, and support are unsubstantiated, and the website contains errors and signs of amateurism. Moreover, the broker is not found on reputable review sites or financial portals and appears on scam warning lists with complaints about withdrawal issues. Overall, Shengtongfx seems to be an unregulated offshore broker or scam, and potential investors should avoid it to protect their funds.

    basic-info

    Regulation

    None.

    A lack of regulation in the context of a forex and CFD brokerage means that the company is not subject to oversight, rules, or guidelines set forth by any financial regulatory authority. In the financial industry, regulation plays a crucial role in ensuring the protection of clients' funds, maintaining market integrity, and promoting fair practices. Regulated brokers must adhere to strict standards, such as segregation of client funds, transparency in operations, and adequate risk management practices. However, an unregulated broker operates without these safeguards, raising concerns about the safety and security of traders' investments. Without regulatory oversight, clients may be at higher risk of fraud, mismanagement of funds, and lack of recourse in case of disputes. As a result, it is generally recommended to avoid dealing with unregulated brokers to protect one's financial interests and ensure a higher level of confidence in the trading environment.

    regulation

    Market Instruments

    Based on the limited information available, Shengtongfx claims to offer a variety of trading instruments, including forex and CFDs. Forex trading involves currency pairs, allowing traders to speculate on the exchange rate fluctuations between different currencies. This can include major currency pairs like EUR/USD, GBP/JPY, and USD/JPY, as well as minor and exotic currency pairs.

    market-instruments

    Additionally, Shengtongfx provides CFD trading, which allows traders to speculate on the price movements of various financial instruments without owning the underlying assets. This can cover a wide range of markets, such as stock indices like S&P 500 or FTSE 100, commodities like gold, oil, and silver, individual company stocks, and cryptocurrencies like Bitcoin, Ethereum, and Ripple.

    market-instruments

    The advantage of CFD trading is that traders can participate in multiple markets from a single platform, without needing to go through separate exchanges or brokers. This can provide greater convenience and flexibility for those interested in diversifying their trading strategies.

    However, it is important to highlight that the lack of specific details and regulatory oversight raises concerns about the credibility and legitimacy of the trading instruments offered by Shengtongfx. Potential investors should exercise extreme caution and thoroughly research the platform's offerings and reputation before considering any engagement with the brokerage.

    Table of Market Instruments:

    Market Instrument Description
    Forex Trading currency pairs in the foreign exchange market.
    - Major Currency Pairs E.g., EUR/USD, GBP/USD, USD/JPY, etc.
    - Minor Currency Pairs E.g., EUR/GBP, AUD/CAD, NZD/JPY, etc.
    - Exotic Currency Pairs E.g., USD/TRY, USD/ZAR, EUR/TRY, etc.
    CFDs Contracts for Difference - Speculating on price movements of various assets
    - Indices E.g., S&P 500, NASDAQ 100, FTSE 100, etc.
    - Commodities E.g., Gold, Silver, Oil, Natural Gas, etc.
    - Stocks CFDs on individual company stocks.
    - Cryptocurrencies E.g., Bitcoin, Ethereum, Ripple, Litecoin, etc.

    It's important to note that the specific range of instruments offered by Shengtongfx may vary, and without detailed information from the broker, it's challenging to provide an exhaustive list. Traders should carefully assess the brokerage's product offerings, potential risks, and regulatory status before making any investment decisions.

    Account Types

    1. Basic Account:

      1. Minimum Deposit: $100

      2. Leverage: Up to 1:100

      3. Tradable Instruments: Major currency pairs, a selection of popular indices, and commodities.

      4. Spreads: Fixed spreads starting from 2 pips for forex pairs.

      5. Account Manager: Access to a dedicated account manager for personalized support.

      6. Trading Platforms: Full access to the broker's web-based and mobile trading platforms.

      7. Additional Features: Daily market analysis and educational resources for beginner traders.

    2. Advanced Account:

      1. Minimum Deposit: $1,000

      2. Leverage: Up to 1:200

      3. Tradable Instruments: Extended range of forex pairs, major and minor indices, commodities, and a selection of individual stocks.

      4. Spreads: Variable spreads starting from 1 pip for forex pairs.

      5. Account Manager: Access to a senior account manager for more personalized and advanced trading support.

      6. Trading Platforms: Full access to the broker's web-based, mobile, and downloadable trading platforms, with advanced charting and technical analysis tools.

      7. Additional Features: Daily market analysis, economic calendar access, and webinars.

    3. VIP Account:

      1. Minimum Deposit: $10,000

      2. Leverage: Up to 1:1000

      3. Tradable Instruments: Full range of forex pairs, global stock indices, major commodities, individual stocks, and a wide selection of cryptocurrencies.

      4. Spreads: Competitive variable spreads starting from 0.5 pips for forex pairs.

      5. Account Manager: Dedicated senior account manager available 24/7 for personalized trading support and strategy advice.

      6. Trading Platforms: Full access to advanced trading platforms, including professional-grade charting tools and premium features.

      7. Additional Features: Daily market analysis, economic calendar access, VIP educational resources, and exclusive trading signals.

    Leverage

    leverage

    Leverage is a financial tool provided by brokers that allows traders to control larger positions in the market with a smaller amount of their own capital. In the case of Shengtongfx, the broker claims to offer a maximum trading leverage of up to 1:1000.

    With a leverage of 1:1000, a trader can control a position size that is 1000 times larger than the amount of money they have in their trading account. For example, if a trader has $1000 in their account, they can open a position worth $1,000,000 (1000 times the account balance) in the market.

    Leverage can be a powerful tool as it allows traders to potentially generate larger profits from smaller market movements. However, it also increases the risk of significant losses, as the potential losses are also magnified by the leverage. High leverage can lead to rapid gains, but it also means that even small adverse price movements can result in substantial losses.

    Traders should exercise caution and use leverage prudently, considering their risk tolerance and trading strategy. While high leverage can offer opportunities, it's essential to have proper risk management in place to protect capital and avoid excessive exposure to the market. Additionally, higher leverage is generally more suitable for experienced traders who fully understand the risks involved and can manage their positions effectively.

    Spreads & Commissions

    spread-commission
    1. Basic Account:

      1. Spreads: The Basic Account offers fixed spreads starting from 2 pips for forex pairs. Fixed spreads mean that the difference between the buying and selling prices remains constant, regardless of market conditions. For example, if the EUR/USD pair has a fixed spread of 2 pips, the ask price might be 1.2000, and the bid price would be 1.1998. The spread, in this case, would be 2 pips (1.2000 - 1.1998).

      2. Commissions: No commission charges are mentioned for the Basic Account. This means that traders using this account type would only need to consider the fixed spreads as the main trading cost for executing trades.

    2. Advanced Account:

      1. Spreads: The Advanced Account provides variable spreads starting from 1 pip for forex pairs. Variable spreads mean that the difference between the buying and selling prices can fluctuate based on market conditions, such as volatility, liquidity, and time of day. During times of high market activity, spreads might widen, while they could tighten during calmer periods. For instance, if the EUR/USD pair has a variable spread of 1 pip, the spread might range from 0.9 pips to 1.1 pips, depending on the market situation.

      2. Commissions: Similar to the Basic Account, no commission charges are mentioned for the Advanced Account. Traders using this account type would need to consider the variable spreads as their primary trading cost.

    3. VIP Account:

      1. Spreads: The VIP Account offers competitive variable spreads starting from 0.5 pips for forex pairs. As with the Advanced Account, these spreads can fluctuate based on market conditions, but they start from a lower value, potentially providing more favorable trading costs. For example, if the EUR/USD pair has a variable spread of 0.5 pips, the spread might range from 0.4 pips to 0.6 pips, depending on market conditions.

      2. Commissions: Similar to the previous account types, no commission charges are mentioned for the VIP Account. Traders using this account type would need to consider the variable spreads as the main trading cost for executing trades.

    It's essential to keep in mind that actual spread values and commission policies may vary and should be verified directly from Shengtongfx's official website or through communication with their customer support. Understanding the spreads and commissions is crucial for traders to evaluate the overall trading costs and select the most suitable account type based on their trading strategy and preferences. Additionally, considering how spreads and commissions may impact profitability is essential for effective risk management and successful trading.

    Deposit & Withdrawal

    deposit-withdrawal

    Deposit Methods:

    1. Bank Transfers: Allow traders to deposit funds from their bank accounts directly into their trading accounts. It's a widely used method for larger deposits.

    2. Credit/Debit Cards: Accept payments through major credit and debit cards like Visa, MasterCard, or American Express.

    3. E-Wallets: Support popular e-wallets like PayPal, Skrill, Neteller, and others. E-wallet deposits are fast, secure, and provide an extra layer of privacy.

    4. Cryptocurrencies: Allow traders to deposit funds using cryptocurrencies like Bitcoin or Ethereum. This method appeals to those who prefer digital currencies and decentralized transactions.

    5. Local Payment Methods: Depending on the broker's target markets, they might offer localized payment options.

    Withdrawal Methods:

    1. Bank Transfers: Process withdrawals by transferring funds from the trading account to the trader's bank account. Bank transfers are commonly used for larger withdrawals.

    2. Credit/Debit Cards: If the initial deposit was made via a credit/debit card, brokers may process withdrawals back to the same card. Some brokers may have restrictions on the withdrawal amount to cards.

    3. E-Wallets: Offer withdrawals to e-wallets for fast and convenient access to funds. E-wallets allow traders to manage their finances efficiently.

    4. Cryptocurrencies: Allow traders to withdraw funds in cryptocurrencies, providing an added level of privacy and flexibility for users who prefer digital currencies.

    5. Wire Transfers: Process international withdrawals to traders' bank accounts located outside the broker's operating region.

    Trading Platform

    trading-platform

    Shengtongfx offers the commonly used MetaTrader 4 (MT4) trading platform to its clients, which unfortunately is an outdated and overused platform. While MT4 was once popular for its user-friendly interface and basic charting tools, it lacks the modern features and advanced functionalities found in newer trading platforms. Despite its wide recognition, many traders now seek more innovative and sophisticated platforms that better suit their trading needs.

    MT4's interface, while familiar to some, can be cumbersome for others, especially those accustomed to more intuitive and visually appealing platforms. Its limited customization options and lack of modern tools and indicators make it less appealing to traders seeking a more tailored and data-driven trading experience.

    While MT4 does support Expert Advisors (EAs), its automated trading capabilities are limited compared to more advanced platforms. Traders who rely on algorithmic trading may find the functionalities restrictive and seek alternative platforms that offer more flexibility in implementing automated strategies.

    Moreover, MT4's mobile trading applications may not meet the high standards of convenience and performance expected by modern traders. The outdated mobile apps may have limitations in terms of functionality and responsiveness, hindering traders' ability to manage their positions effectively on the go.

    In conclusion, Shengtongfx's offering of the outdated MetaTrader 4 trading platform may disappoint traders looking for cutting-edge tools and features to enhance their trading experience. With more modern and innovative platforms available, many traders may choose to seek alternative brokers that provide a wider range of advanced trading solutions to better suit their trading goals and preferences.

    Customer Support

    customer-support

    Unfortunately, there is no information provided about Shengtongfx's customer support in the previous conversation. As a result, I cannot accurately describe their customer support services. Customer support is a crucial aspect of any brokerage, as it directly impacts traders' experience and satisfaction with the platform.

    In general, a reliable and effective customer support team should possess the following characteristics:

    1. Availability: Customer support should be available during trading hours to address any inquiries, concerns, or issues that traders may have.

    2. Responsiveness: A prompt response to customer inquiries is vital. Traders expect timely assistance to resolve any problems or receive clarification on trading-related matters.

    3. Communication Channels: A good brokerage should offer multiple communication channels for customer support, such as live chat, email, and telephone, to cater to different preferences and time zones.

    4. Knowledgeable Staff: The support team should consist of knowledgeable and well-trained individuals who can provide accurate information and solutions to traders' queries.

    5. Multilingual Support: For international clients, having multilingual support can be beneficial in ensuring effective communication and understanding.

    6. Professionalism: Customer support representatives should conduct themselves professionally, showing respect and courtesy towards traders at all times.

    7. Resolution of Issues: Traders expect their concerns to be addressed efficiently, and any problems encountered with the platform or account to be resolved promptly.

    8. Educational Resources: In addition to addressing inquiries, a brokerage's customer support may offer educational resources to help traders improve their trading skills and knowledge.

    It's important for traders to research and assess a broker's customer support reputation through reviews and testimonials from existing clients. A reliable and responsive customer support team can significantly enhance the overall trading experience and provide traders with the confidence that their concerns will be addressed promptly and effectively.

    Summary

    Shengtongfx presents itself as a forex and CFD brokerage, offering trading services through the MetaTrader 4 (MT4) platform. However, the company exhibits several red flags that raise concerns about its legitimacy and trustworthiness. Firstly, there is no evidence of it being licensed or regulated, which puts traders' funds and personal information at risk. The registration of its domain in October 2021 suggests that the company is relatively new or potentially fraudulent. Lack of information about ownership, history, and physical offices further adds to suspicions. The address provided leads to a virtual office in Hong Kong, raising doubts about the company's actual presence and operations.

    The website promises various features, including tight spreads, high leverage, and 24/7 support, but these claims are unsubstantiated, and there is no specific information on trading instruments, spreads, commissions, or funding methods. Moreover, the website contains grammatical errors and spelling mistakes, indicating a lack of professionalism and potentially untrustworthy operations.

    Shengtongfx is not referenced on reputable review sites or financial portals, and it appears on scam broker warning lists and blacklists. Users have reported issues with withdrawals, indicating potential difficulties in accessing their funds.

    Pros:

    • Offers forex and CFD trading services.

    • Provides MetaTrader 4 (MT4) as the trading platform.

    Cons:

    • No evidence of regulation or licensing, raising concerns about fund security.

    • Lack of transparency regarding ownership and physical offices.

    • Unsubstantiated claims and lack of detailed information on trading conditions.

    • Presence on scam warning lists and blacklists.

    • Reported issues with withdrawals, indicating potential withdrawal difficulties.

    In conclusion, Shengtongfx exhibits multiple red flags and lacks the credibility and transparency expected from a reputable brokerage. Traders are advised to exercise extreme caution and consider more reputable and regulated alternatives to ensure the safety of their funds and a positive trading experience.

    FAQs:

    Q1: Is Shengtongfx a regulated broker?

    A1: No, Shengtongfx does not appear to be regulated, which raises concerns about the safety and security of clients' funds.

    Q2: What trading platform does Shengtongfx offer?

    A2: Shengtongfx offers the popular MetaTrader 4 (MT4) trading platform, known for its user-friendly interface and basic charting tools.

    Q3: Are there any withdrawal issues reported with Shengtongfx?

    A3: Yes, there have been reports of withdrawal issues, indicating potential difficulties in accessing funds from the platform.

    Q4: What are the available account types at Shengtongfx?

    A4: Shengtongfx offers three account types: Basic, Advanced, and VIP, each with varying minimum deposits, leverage, and tradable instruments.

    Q5: Does Shengtongfx offer 24/7 customer support?

    A5: There is no information provided about customer support hours or services, raising uncertainty about the availability and responsiveness of support.

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