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The WikiFX Score of this broker is reduced because of too many complaints!

FXGiants

Australia|5-10 years|
Suspicious Regulatory License|MT4/5 White Label|Regional Brokers|High potential risk|

https://www.fxgiants.com.au/en

Website

Rating Index

MT4/5 Identification

MT4/5 Identification

White Label

6
Server Name
FXGiants-Real9 MT4
Server Location Netherlands

Contact

+61 286 078 189
china.support.pn@FXGiants.com
https://www.fxgiants.com.au/en
https://www.facebook.com/FXGiants/
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+61 286 078 189

Chinese (Simplified)

4008000618

Chinese (Simplified)

4006 088 552

Vietnamese

61286078347,61286078189

Broker Information

More

Company Name

GVS (AU) Pty Limited

Company Abbreviation

FXGiants

Platform registered country and region

Australia

Company website
Twitter
Facebook
Instagram

Pyramid scheme complaint

Expose

Check whenever you want

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Warning: Low score, please stay away! 4
Previous Detection : 2024-03-29
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 11 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

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Pyramid scheme complaint
Expose
Unable to withdraw

SCAM BROKER

With no other words then a SCAM broker. After some weeks that i was trading, without a explanation and notice FXGiants just disappear with all my profits opening a false position on EURUSD. After I complain they answer that my trades were off prices from LP, so i am playing in casino or i trade forex? How can i open a position on they MT4 with wrong prices? Thats mean they are fake and pure Market Maker, manipulating prices to their own benefit. On screenshot from them show 491.54$ profits but in reality i made 516.98 and they took all. After i ask for more evidences from LP they never answered back, plus they wanted to charge me 10% administration fee!!! STAYAWAY FROM THIS BROKER...

2020-08-02 09:12
Unable to withdraw

The withdrawal of gains is unavailable in FXGiants

With an excuse of wrong quotation, FXGiants refused my application for capital withdrawing, let alone gains. I don’t know about quotation errors, nor did I figure out what do they have to do with our investors. Besides, if my application was under investigation, why my account was been frozen. Is it a delay of game? FXGiants claims itself as a regular platform, but why didn’t you tell me the quotation is wrong when I suffered a great loss, and why did you reject my applications for withdrawing gains with different reasons ? With no more excuses, you have to approve my withdrawal of capital. It is only a waste of time for our traders to make deals on the platform. More deals ended up with losses only. Why you just complete capital when we lose? With high-sounding reasons, the platform violated the interest of our traders. Since you gave no explanation, I wonder that you have guaranteed a fair market and safe capital, in other word capital security only be promised with gains excluded. The so-called investigation was your excuse for buying more time. We traders can not do everything to prevent losses, but we did have rights to withdraw our gains. And the platform shouldn’t have refuse the withdrawal with any untenable excuse. Think twice before deposit in FXGiants.

2019-08-02 04:19

    FXGiants · Company Summary

    Note: FXGiants official site - https://www.fxgiants.com/fxg-au/ is currently not functional. Therefore, we could only gather relevant information from the Internet to present a rough picture of this broker.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

    General Information & Regulation

    Feature Information
    Registered Country/Region Australia
    Found 2015
    Regulation Suspicious clone
    Market Instrument Forex currency pairs, commodities, cryptocurrencies, stocks, indices, metals, energy, and CFDs
    Account Type Live and SPT/ECN
    Demo Account N/A
    Maximum Leverage 1:1000
    Spread Vary on the account type
    Commission Vary on the account type
    Trading Platform MT4
    Minimum Deposit N/A
    Deposit & Withdrawal Method bank transfers, Visa, MasterCard, Skrill, Neteller and coinbase

    Founded in 2015, FXGiants is an online broker that offers retail and institutional traders across the globe access to trade over 200+ instruments from multiple asset classes.

    FXGiants AU is a trading name of Notesco Pty Limited, which is regulated by the Australian Securities and Investments Commission (Regulatory Number: 417482), however, this license is suspected to be a clone one.

    General Information & Regulation

    Note: The screenshot date is February 1, 2023. WikiFX gives dynamic scores, which will update in real-time based on the broker's dynamics. So the scores taken at the current time do not represent past and future scores.

    Market Instruments

    FXGiants offers investors access to over 200 financial instruments, including 70+ Forex currency pairs, commodities, cryptocurrencies, stocks, indices, metals, energy, and CFDs.

    Account Types

    The accounts offered by FXGiants are divided into two categories – Live and SPT/ECN. Live accounts include three types: Live Floating Spread account, Live Fixed Spread account, and Live Zero Fixed Spread account. SPT/ECN accounts are also divided into three types.

    Account Types

    Leverage

    For Live accounts, the FXGiants offers very high leverage of up to 1:1000, and up to 1:200 for SPT/ECN accounts. Unregulated brokers usually offers high trading leverage, so investors should learn how to manage leverage and employ risk management strategies to mitigate forex losses.

    Spreads & Commissions

    According to the description of the three types of Live Accounts, FXGiants offers, respectively, a variable spread from 1 pip with no commission, a fixed spread of 1.2 pips with no commission, and a fixed zero spread with a commission of $9 per lot per side.

    SPT/ECN accounts are also divided into three types - with variable spreads from 1.7 pips with no commission, with variable spreads from 0.0 pips with a commission of $3.75 per lot per side, and with variable spreads from 0.2 pips with no commission.

    Trading Platform

    FXGiants offers traders the most popular MT4 trading platform, which is highly praised by traders and brokers alike due to its ease of use and great functionality. It is available for Windows, Mac OS and Linux operating systems as well for Android and iOS mobile devices. The MT4 offers top-notch charting and flexible customization options. It is especially popular for its automated trading bots, a.k.a. Expert Advisors.

    Trading Platform

    Trading Tools

    Whilst there is already a vast array of tools built into the provided trading platforms, FXGiants also offers some additional tools that can be used to assist with your trading. These trading tools include myfxbook auto trade, free virtual private server (VPS), and educational trading videos.

    Deposit & Withdrawal

    FXGiants welcomes traders to deposit and withdraw funds from their investment accounts via bank transfers, and credit/debit cards like Visa and MasterCard, Skrill, Neteller and coin base.

    Deposit & Withdrawal

    Bonuses & Fees

    FXGiants also offers various deposit bonuses. In any case, you should be very cautious if you receive a bonus. First of all, bonuses aren't client funds, they're company funds, and fulfilling the heavy requirements that are usually attached to them can prove a very daunting and difficult task. Remember that brokers who are regulated and legitimate do not offer bonuses to their clients.

    Bonuses

    If the account has been inactive for 12 months, a $50 fee is charged. There is another administrative fee of $60 “In the instance where a chargeback is placed either intentionally or unintentionally for any deposit made in a Clients Account”.

    Customer Support

    The FXGiants customer support team is available 24/5 via online chat, telephone:+61 286 078 189 and email: support@fxgiants.com.au. Support is multilingual, with toll-free numbers for various countries on the website. The online chat customer services team are very quick with their responses. You can also follow this broker on social networks such as Twitter, Facebook, and Instagram.

    Pros & Cons

    Pros Cons
    • Multiple trading assets, account types and funding options • Suspicious clone
    • MT4 supported • Website inaccessible
    • Free VPS • US clients are excluded
    • Various fees charged

    Frequently Asked Questions (FAQs)

    Q 1: Is FXGiants regulated?
    A 1: No. It has been verified that FXGiants holds a suspicious clone Australia Securities & Investment Commission (ASIC) license.
    Q 2: At FXGiants, are there any regional restrictions for traders?
    A 2: Yes. US clients are not accepted.
    Q 2: Does FXGiants offer the industry-standard MT4 & MT5?
    A 2: Yes. FXGiants supports MT4.
    Q 3: Does FXGiants charge a fee?
    A 3: Like every forex broker, FXGiants charges a fee when you trade - either in the form of a commission fee or spread fee. It also charges an inactivity fee and an administration fee.
    Q 4: Is FXGiants a good broker for beginners?
    A 4: No. FXGiants is not a good choice for beginners. Though it seems to offer competitive trading conditions, it lacks legitimate regulation.

    News

    FXGiants: A real scam? Or just a victim of a witch hunt?

    NewsFXGiants: A real scam? Or just a victim of a witch hunt?

    2021-08-24 13:32

    WikiFX Brokers Review

    WikiFX
    2021-08-24 13:32
    News
    FXGiants: A real scam? Or just a victim of a witch hunt?

    User Reviews

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    User comment

    6

    Comments

    Write a review

    A&~
    more than one year
    Unfortunately, my experience with FXGiants has been far from satisfactory. I encountered issues with withdrawals, my account was inexplicably sealed, and getting in touch with customer service was a challenge. PLEASE GIVE ME MY MONEY BACK!!!
    2024-03-07 13:49
    Reply
    0
    0
    FX1230127948
    more than one year
    Scam company. I deposited $100, it's built up to $600 and now I want to withdraw, everyone is ignoring me - their Support email, the Live Chat and even my Broker.
    2023-02-20 18:12
    Reply
    0
    1
    FX1240567599
    more than one year
    This alleged fxgiants forex broker claims to be for ASIC and also register there, but both its license and address are false. I really hope that the victims of their scams can recoup their losses as soon as possible.
    2023-02-15 10:14
    Reply
    0
    0
    ゞ→唯ㄨ﹎
    more than one year
    Stay away from these clone brokers! Be sure to check the regulation before choosing a broker. A broker without a legitimate license is not reliable!!! If you don't want to lose your money, stay away from these scammers!
    2023-02-01 18:18
    Reply
    0
    0
    FX1184742944
    more than one year
    It's rare that when I open the company's website it asks me to log in. Do I have to give you my contact information to view your website?
    2022-12-15 16:46
    Reply
    0
    0
    丹姐(工商代办 纳税申报)
    more than one year
    Although this company offers very good trading conditions, I have noticed two major drawbacks that prevent me from trading with it. First, the ways to deposit and withdraw funds are quite limited. Second, and more important, there is no regulatory information whatsoever. There are so many scammers in the Forex industry and I take a very careful approach with my money.
    2022-12-02 17:32
    Reply
    0
    0
    12
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