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Neptune Securities

Australia|2-5 years|
Suspicious Regulatory License|MT4/5 White Label|Regional Brokers|Suspicious Overrun|High potential risk|

https://neptunefx.com.au

Website

Rating Index

MT4/5 Identification

MT4/5

White Label

NeptuneSecurities-Demo

United States
MT4
2

Influence

C

Influence index NO.1

Germany 2.71

MT4/5 Identification

MT4/5 Identification

White Label

2
Server Name
NeptuneSecurities-Demo MT4
Server Location United States

Influence

Influence

C

Influence index NO.1

Germany 2.71

Surpassed 36.58% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+61 290991551
support@neptunefx.com.au
https://neptunefx.com.au
Suite 706,1-5 Railway Street Chatswood NSW 2067 Australia

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+61 290991551

Broker Information

More

Company Name

Neptune Securities LTD

Company Abbreviation

Neptune Securities

Platform registered country and region

Australia

Company website

Pyramid scheme complaint

Expose

Check whenever you want

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Warning: Low score, please stay away! 2
Previous Detection : 2024-03-28
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The AustraliaASIC regulation (license number: 332890) claimed by this broker is suspected to be clone. Please be aware of the risk!

WikiFX Verification

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Neptune Securities · Company Summary

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Neptune Securities Review Summary in 10 Points
Founded 2009
Registered Country/Region Australia
Regulation ASIC (suspicious clone)
Market Instruments Forex, Commodities, Indices
Demo Account Available
Leverage 30:1
EUR/USD Spread N/A
Trading Platforms MT4
Minimum deposit N/A
Customer Support Email, WhatsApp

What is Neptune Securities?

Neptune Securities, a trading name of Neptune Securities LTD, is allegedly an STP broker and financial provider involving online financial and trading services. It is established in 2009 and is located in Sydney, Australia. The broker provides online trading services in Forex, Commodities, and Indices with a choice of two trading account types on the MetaTrader 4 (MT4) trading platform. However, there is some controversy surrounding the legitimacy of Neptune Securities' Australia Securities & Investment Commission (ASIC) license.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Neptune Securities' home page

Pros & Cons

Neptune Securities has a few pros, including offering a demo account, providing market analysis, and having the client's personal capital saved in a trust account.

However, there are also several cons, including the fact that Neptune Securities' ASIC license is a suspicious clone, and they do not detail additional trading costs or provide transparent information about deposit and withdrawal methods. Additionally, Neptune Securities only offers limited customer support. Overall, it is recommended that traders carefully consider all the pros and cons before deciding to trade with Neptune Securities.

Pros Cons
• Demo accounts available • No effective regulation
• MT4 trading platform for various devices • Lack of transparency on additional trading costs
• Market data for trading • No info on deposits/withdrawals
• Basic education and technical analysis • Only email and WhatsApp support
• No copy trading

Neptune Securities Alternative Brokers

    There are many alternative brokers to Neptune Securities depending on the specific needs and preferences of the trader. Some popular options include:

    • Grand Capital - a well-regulated broker with a user-friendly trading platform, but their high fees and lack of educational resources may be a disadvantage for some traders.

    • Hirose Financial - a regulated broker that offers low minimum deposits, competitive spreads, and a variety of trading instruments, but their limited customer support may be a concern for some traders.

    • Investous - a regulated broker with a user-friendly trading platform, low minimum deposits, and a wide range of trading instruments, but their high fees and limited educational resources may be a disadvantage for some traders.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is Neptune Securities Safe or Scam?

Neptune Securities claims to be regulated by Australia Securities & Investment Commission (ASIC) but their license is a suspicious clone. It raises serious concerns about the legitimacy and trustworthiness of the company. Without proper regulation, although the client personal capital is saved in trust account, there is a higher risk of fraud and the safety of clients' funds cannot be guaranteed. Therefore, it is recommended to be cautious and to consider alternative options that are properly regulated and licensed.

Market Instruments

Neptune Securities offers a range of market instruments to its clients, including Forex, Commodities, and Indices. Forex traders can access 50 currency pairs such as such as EUR/USD, GBP/USD, and USD/JPY. Commodities traders can trade precious metals like gold and silver, as well as energy commodities like crude oil and natural gas. In addition, Neptune Securities provides access to a range of global stock indices, such as the S&P 500, Nasdaq, and FTSE 100. However, cryptocurrencies and stocks are currently unavailable.

Market Instruments

Accounts

    Note: There is limited information available on Neptune Securities and their trading accounts, so please take this information with caution.

    • Demo Account: Neptune Securities provides a demo account that allows traders to try out the financial markets without risking real money. However, it is unclear what specific features are available on the demo account and if there are any limitations.

    • Live Account: Neptune Securities offers two types of trading accounts, Standard and Pro. The minimum initial deposit required to open a Standard account is not disclosed, which can make it difficult for traders to know if this account is a feasible option for them. The Pro account, on the other hand, requires a significantly higher minimum initial deposit of $50,000, which may not be accessible to all traders. It is unclear what specific features and benefits are available with each account type, such as leverage, spreads, and commissions.

Account Types

Leverage

The maximum leverage offered by Neptune Securities is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Neptune Securities does not detail on its website additional trading costs such as spreads, commissions, SWAPs, etc. These costs are very important when calculating profits and losses, and should be considered in aggregate and not chosen in isolation. If you want to trade with Neptune Securities, we recommend that you take the time to calculate these transaction costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
Neptune Securities Not disclosed Not disclosed
Grand Capital 1.6 pips $5 per lot
Hirose Financial 1.4 pips Not disclosed
Investous 0.7 pips Not disclosed

Note: The above information is subject to change and may vary depending on market conditions and account type. It is recommended to always check the official website of the broker for the most up-to-date information.

Trading Platforms

Neptune Securities offers MetaTrader 4 (MT4) as its trading platform of choice. MT4 is known for its reliability, stability, and user-friendly interface, and supports a wide range of technical analysis tools and indicators, as well as automated trading through Expert Advisors (EAs).

MT4

Although a long time has passed since the launch of MT4, it is still a major player in the market and is loved by both novice and experienced traders all over the world. Accessing it from different devices (PC, Mac, iOS, and Android) also makes it easier for users to trade.

See the trading platform comparison table below:

Broker Trading Platforms
Neptune Securities MetaTrader 4
MetaTrader 4
Grand Capital MetaTrader 4, MetaTrader 5, WebTrader
Hirose Financial LION Trader, MetaTrader 4, LION Binary
Investous WebTrader, MetaTrader 4

Deposits & Withdrawals

Neptune Securities is ambiguous about how deposits and withdrawals work. It may cause uncertainty for potential clients.

Wire transfers, MasterCard, VISA, Maestro and some e-wallet processors such as Skrill, Neteller, PayPal and others are some of the most frequent and popular payment methods handled by most Forex brokers. The availability of popular and widely used payment methods is crucial for a smooth and efficient deposit and withdrawal process.

Neptune Securities minimum deposit vs other brokers

Neptune Securities Most other
Minimum Deposit N/A $100

Additionally, timely processing of withdrawal requests is essential for clients convenience and satisfaction. Without clear and transparent information on deposit and withdrawal methods, clients may be hesitant to trust the broker with their funds, which can impact the broker's reputation.

See the fee comparison table below:

Broker Deposit Fees Withdrawal Fees
Neptune Securities Not disclosed Not disclosed
Grand Capital Depends on the method, from 0% to 6% Depends on the method, from 0% to 6%
Hirose Financial Free Free
Investous Free $10-$50 depending on the method used

Customer Service

Neptune Securities only provides email (service@neptunefx.com.au) and WhatsApp support for its clients. This may be concerning for traders who prefer to speak with a customer support representative over the phone or through live chat. Additionally, there is no indication on their website about the availability of customer support outside of regular business hours or on weekends. While email and WhatsApp support may suffice for some traders, it is important to have access to efficient and responsive customer support in case of any issues or concerns that arise while trading.

Pros Cons
N/A • Limited customer service options
• No phone or live chat support
• No detailed FAQ section
• No social media support or forums for customer feedback

Note: These pros and cons are subjective and may vary depending on the individual's experience with Neptune Securities' customer service.

Education

Neptune Securities provides its clients with basic and technical analysis as its educational resources. Basic knowledge is covered in an overview of the economy, data analysis, and analysis method. On the other hand, the technical analysis section covers Dow theory, candlestick chart, support level & resistance, technical analysis, and position management.

Basic knowledge
technical analysis

While these educational resources can be useful for novice traders, experienced traders may find them limited. Additionally, Neptune Securities could expand their educational resources by providing additional materials such as webinars, trading guides, or a trading glossary to enhance their clients' learning experience.

User Exposure on WikiFX

On our website, you can see that one user has reported scam. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

All things considered, Neptune Securities is an online Forex and CFD broker that offers access to trade a range of financial instruments, including Forex, commodities and indices through the MetaTrader 4 platform. While the broker claims to be regulated by the Australian Securities and Investments Commission (ASIC), there are concerns about the authenticity of their license.

Neptune Securities offers limited trading accounts with low leverage, and the broker is not transparent about their fees and charges. The broker also only offers email and WhatsApp support. Overall, due to the concerns about their regulatory status and lack of transparency, we recommend traders exercise caution if considering trading with Neptune Securities.

Frequently Asked Questions (FAQs)

Q 1: Is Neptune Securities regulated?
A 1: No. It is currently not effectively regulated and you are advised to be aware of its potential risks.
Q 2: Does Neptune Securities offer demo accounts?
A 2: Yes.
Q 3: Does Neptune Securities offer the industry-standard MT4 & MT5?
A 3: Yes. It supports MT4.
Q 4: Is Neptune Securities a good broker for beginners?
A 4: No. It is not a good choice for beginners. Not only because of its unregulated condition, but also because of its lack of transparency.

User Reviews

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Thomas05
6-12months
Very easy to use, and friendly interface, using Neptune securities for 3 years, never had any issue
2023-08-04 06:17
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0
0
Kev922
6-12months
When I first heard about Neptune Securities trading platform, I have to admit I was a bit hesitant. However, my colleague at work assured me that they had a positive experience, so I decided to give it a chance. With a cautious start of just $100, I managed to make a small profit of $2, which I withdrew to test the platform. Even though the withdrawal process went smoothly, I still had some thoughts in the back of my mind. I decided to take a bit of step and invested $4000 in the platform. At the beginning, I faced some losses, and it made me a little uneasy. But as time passed and by the end of the month, I was able to make $7000. When it came time to withdraw the $7000, I have to admit I felt a bit anxious. The first two days passed without any response, and I started to worry. But then, on the third day, the money finally arrived in my account. It might have taken a bit longer than expected, but the important thing was that I received my funds. So I don't know about others but for me I have been able to trade and make withdrawal with the platform
2023-08-04 06:09
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0
1
polina
6-12months
Neptune Securities like every other Financial Institution do not control the market. One thing I can attest to is their ability to advise on almost accurate trade signals. People should understand that trading is all gambling before crying Foul or Scam. Neptune Securities has been handling my Investment account for about 3 months, have I made losses? Yes I have? But I have also made massive profits. They are no scam as I have full control of my investment accounts and profits as well.
2023-06-23 20:16
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0
0
FX7838080782
more than one year
An Amelia contacted me via Whatsapp under a false name. A Neptune employee confirmed that her real name is Elena Watson, who works there as an intern and randomly texts people to lure them to Neptune Securities. She kept sending me photos, even though I didn't find her attractive at all. She posed as a financial expert, allegedly advised VIPs and studied at Cambridge. None of this is true. She is a complete beginner, has no money and no knowledge of the financial market. Hands off!!!
2023-03-26 19:02
3
0
0
多一份问候
more than one year
I’ve experienced consistent losses on this Neptune Securities, and until then I came to realize that I was scammed for so long time. My money has never come back, but I came here to tell more people what kind of thief and liar this broker is!
2023-02-27 10:47
Reply
0
0
范志华
more than one year
Choosing a trading brand wasn’t easy for me. I had several parameters that were super important to me, and there was no way I would have given up on them. The first was the availability of the Mac version of MT4. The second was a variety in the assets list. The third was an efficient customer service staff. Neptune Securities has all these three, and that’s why I chose them.
2023-02-15 17:42
1
0
0
忘92966
more than one year
I have been working with Neptune Securities for one year and wanna say that they are perfect. Their execution is so fast and I have not faced any problems so far. The trading costs are also very low.
2022-12-16 15:53
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