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    Regulated

    Rakuten Securities Australia

    Rakuten Securities Australia

    Hong Kong
    15-20 years Regulated in Australia Market Making(MM) MT4/5 full license Regional Brokers
    Expose
    Score
    0 1 2 3 4 5 6 7 8 9
    .
    0 1 2 3 4 5 6 7 8 9
    0 1 2 3 4 5 6 7 8 9
    10
    License Index 9.22
    Risk Management Index 0.00
    Software Index 6.91
    Business Index 8.82
    Regulatory Index 9.19
    Company Abbreviation

    Rakuten Securities Australia

    Registered country

    Rakuten Securities Australia Hong Kong

    Company Name

    Rakuten Securities Hong Kong Limited.

    Company address

    --

    Website

    https://sec.rakuten.com.au/

    https://www.sec.rakuten.com.hk/en/

    Australia Securities & Investment Commission
    ASIC Regulated

    Market Making(MM)

    Financial Services Agency
    FSA Regulated

    Retail Forex License

    Securities and Futures Commission of Hong Kong
    SFC Regulated

    Leveraged foreign exchange trading

    Broker Information

    Customer Service Phone Number

    (852) 6547-2442

    Customer Service Email Address

    info@sec.rakuten.com.hk

    Twitter

    --

    Company summary More
    Let me correct the erro.
    Pyramid scheme complaint
    Expose

    Check whenever you want

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    WikiFX Risk Alerts
    1
    2021.10.25
    The number of the complaints received by WikiFX have reached 7 for this broker in the past 3 months, please be aware of the risk and the potential scam!
    EA VPS

    No restriction on the broker account. Provide service support by WikiFX

    Single Core

    1G

    40G

    ៛ 4028.31/month
    Open immediately
    Unable to withdraw Unable to withdraw. Ask for remittance with various reasons
    My account has been frozen cuz the money in my account is not from the bank card which belong to me. Ask for over 20$ margin to unfreeze it. But after I paid the margin, they didn’t keep their promise. My application has been refused now for platform maintenance. And the platform is closed now.
    Awer

    2021/5/18 11:55:20

    Unable to withdraw The withdrawal costs 20% personal income tax
    You even can't withdraw funds after paying the tax. Cheat you into depositing money again and again. You can't get the money back. Is there anybody who has the same experience as me.
    FXEMSceh1808

    2020/12/6 15:20:00

    Unable to withdraw Fraud broker
    Have to pay 20% tax to the broker but you can't withdraw funds. I was cheated of a hundred thousand yuan.
    FXEMSceh1808

    2020/12/5 14:31:14

    Unable to withdraw Rakuten is a fraud platform
    I agree if I should pay individual income tax. But why I should transfer the tax to a personal account? And my account will be frozen in 48 hours if I don't pay the money
    FXEMSceh1808

    2020/12/4 11:24:01

    Others Rakuten Securities is a unreliable platform
    I didn’t want to expose the platform at first, but I am really angry when I saw Rakuten Securities’ s score rank at No. 7. I would like to share you my sad story related to this platform. I deposited in the account on 2 Jan., 2019, when the server have been offline for several hours. When I asked for explanations, the employees made no reply. The server went back to normal on 3 Jan. before the market opened and when the market opened, a mega JPY move showed up. Now I should tell you what shameless things they did. First, the platform said there was a fixed spread in 95% of a day. However, pay attention to the rest of 5% when spreads were unfixed and big movement happened with unimaginable big spreads. I mean, when the market opened on 3 Jan., you had to pay a service fee of over 1,500 dollars if you traded one hand USDJPY. Is it exciting? This is the first shameless thing they did. Second, When there were big movements in the market, they would close trading. It is impossible for them to stop doing something before wipe out your account. When you got profits, you didn’t expected to sale orders, and when you lost, you couldn’t cover and lock position. There was nothing you could do. When your account wiped out, the platform could close out the orders. The market movement depends on its will. Third, They will give you cold shoulder when you are caught into problems. They will pass the buck with an excuse of mobility. Is it shameless for the platform to deny the evidence? The trading journal won’t tall lies. The above are enough. Keep away from it, everyone!
    FXUDHpyx8391

    2019/7/4 12:19:54

    Resolved Rakuten is not reliable.
    At first I invested in Rakuten because I thought they were big brands, having financial security and stable platform. I was very optimistic about it. I opened an account in August 2018 and started trading. There was a time when depositing money process was smooth, but this situation had basically recovered after the Spring Festival. That customer service was not bad. But last week, I was very angry. On the evening of February 27th, I used my five trading accounts to buy long GBP/JPY (including EToro, Jiasheng, Anda and TradeMax) on five trading platforms. Only Rakuten raised a dozen pips, causing my position to be liquidated. When I saw the position liquidation, I quickly took the screenshot and kept the evidence and sent an email to Rakuten. After this week's negotiations, Rakuten internally agreed that the stop loss was caused by the normal spread of the market at that time and did not give me compensation. I don't ask much, just want to get back the stop loss money. A week passed, they ignored it, just saying that it was the normal spread of the market. I want to ask, why the other platforms didn’t liquidate my position but Rakuten? And after the stop loss the platform did not show that the highest price has reached my stop loss. Rakuten’s conduct is a scam. I’ve been trading for years. Such a situation really made me puzzled. Will you still trade on it?
    FXQNUusb6755

    2019/3/8 20:35:14

    Severe Slippage Sweep at 30 points above the stop loss
    I made a GDPUSD sell stop order with a price of 1.30475 At 13:59, September 13, 2018, and the stop loss was set at 1.30555. The final order was closed at 13:59:47, and the stop loss was closed at a price of 1.30846 at 13:59:47 (the price was 30 points higher than the stop loss price, and 17 points higher than the highest price in this period). At the moment of transaction, the difference was increased, making the closing of the pending order and the stop loss completed at the same time.
    新用户

    2018/10/16 21:20:37

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    Rakuten Securities Australia · MT4/5
    Identification Result MT4/5 full license
    The formal brokers with MT4/5 full license offer complete system service and follow-up technical support. In general, their businesses and techniques are relatively mature and the risk management abilities are much stronger.
    RakutenSecuritiesAustralia-Demo
    MT4
    Server Name
    RakutenSecuritiesAustralia-Demo
    Most visited countries/areas
    Japan
    RakutenSecuritiesAustralia-Live
    MT4
    Server Name
    RakutenSecuritiesAustralia-Live
    Most visited countries/areas
    Japan
    Rakuten Securities Australia · Website

    Most visited countries/areas

    rakuten-sec.co.jp
    Server Location
    Japan
    Most visited countries/areas
    --
    Website Domain Name
    rakuten-sec.co.jp
    ICP registration
    --
    Domain Effective Date
    2004-05-20
    Server IP
    124.215.210.14
    Website
    --
    Company
    --

    Rakuten Securities Australia

    Free CompensationMore details

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    Australia Securities & Investment Commission

    Australia Securities & Investment Commission (ASIC)

    The Australian Securities and Investments Commission (ASIC) is an independent Australian government body that acts as Australia's corporate regulator, which was established on 1 July 1998 following recommendations from the Wallis Inquiry. ASIC's role is to enforce and regulate company and financial services laws to protect Australian consumers, investors and creditors. ASIC's authority and scope were determined by the Australian Securities and Investments Commission Act, 2001.

    • Licensed Institution :

      RAKUTEN SECURITIES AUSTRALIA PTY LTD

      Effective Date :

      2012-05-02
    • Email Address of Licensed Institution :

      takayoshi.mizuno@sec.rakuten.com.au

      License Type:

      No Sharing
    • Website of Licensed Institution :

      www.fxasia.com

      Expiry Date :

      --
    • Address of Licensed Institution :

      Suite 5 Level 9, 3 Spring Street, SYDNEY NSW 2000

      Phone Number of Licensed Institution :

      0292472483
    • Licensed Institution Certified Documents :

      Rakuten ASIC监管信息截图1_20200402 View Certified Documents 乐天澳大利亚 ASIC监管信息 View Certified Documents Rakuten ASIC监管信息截图2_20200402 View Certified Documents
    Financial Services Agency

    Financial Services Agency (FSA)

    The Financial Services Agency (FSA) oversees all financial services providers, including Forex brokers, in Japan. The ultimate aim of Japan's FSA is to maintain the country’s financial system and ensure its stability. It is also responsible for protecting security investors, insurance policyholders, and depositors. It achieves its aims in a number of different ways including planning and policy making, supervising financial services providers, overseeing securities transactions, and inspecting financial institutions in the private sector. When the FSA was first created it was merely an administrative body. However, its responsibilities were widened in 2001 when it became the external representative of the Cabinet Office of Japan. It took over the responsibilities of the Financial Reconstruction Committee, and also took over responsibility for failed financial institutions.Today, the FSA Japan is held accountable to the Japanese Minister of Finance and enjoys a wide scope of responsibility.

    • Licensed Institution :

      Rakuten Securities, Inc.

      Effective Date :

      2007-09-30
    • Email Address of Licensed Institution :

      --

      License Type:

      No Sharing
    • Website of Licensed Institution :

      --

      Expiry Date :

      --
    • Address of Licensed Institution :

      東京都港区南青山二丁目6番21号

      Phone Number of Licensed Institution :

      0367391700
    • Licensed Institution Certified Documents :

      Rakuten Securities FSA20210408更新 View Certified Documents Rakuten FSA牌照 View Certified Documents
    Securities and Futures Commission of Hong Kong

    Securities and Futures Commission of Hong Kong (SFC)

    The Securities and Futures Commission (SFC) is an independent statutory body set up in 1989 to regulate Hong Kong's securities and futures markets. The SFC derives its investigative, remedial and disciplinary powers from the Securities and Futures Ordinance (SFO) and subsidiary legislation. Operationally independent of the Government of the Hong Kong Special Administrative Region, the SFC is funded mainly by transaction levies and licensing fees. As a financial regulator in an international financial centre, the SFC strives to strengthen and protect the integrity and soundness of Hong Kong's securities and futures markets for the benefit of investors and the industry.

    • Licensed Institution :

      Rakuten Securities Hong Kong Limited 樂天證券香港有限公司

      Effective Date :

      2005-03-30
    • Email Address of Licensed Institution :

      info@sec.rakuten.com.hk

      License Type:

      No Sharing
    • Website of Licensed Institution :

      www.sec.rakuten.com.hk

      Expiry Date :

      --
    • Address of Licensed Institution :

      Unit 501 5/F Nexxus Building, 41 Connaught Road Central, Central, Hong Kong

      Phone Number of Licensed Institution :

      --
    • Licensed Institution Certified Documents :

      乐天证券监管截图2 View Certified Documents Rakuten SFC牌照 View Certified Documents Rakuten SFC牌照信息截图20200402 View Certified Documents

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    Rakuten Securities Australia

    1.pngWikiFX only provides the legal URL of the platform published by the regulatory website.

    1.pngWikiFX will not disclose your personal information to third parties.

    1.pngIn order to prevent users from being spoofed by phishing websites, fake URLs or domain name hijackings, WikiFX doesnt provide the content though this app.

    1.pngThe use of any service by the client through the official website access channel provided by WikiFX is a personal behavior. Please ensure that you have undergone sufficient preparation and risk management before use.

    根據香港證券及期貨事務監察委員會的規定

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    WikiFX·pyramid scheme complaint
    1  Know about pyramid scheme  >
    2  Pyramid scheme complaint   >
    3  Done
    1. What is pyramid scheme complaint?
    With the continuous development of the forex market, more and more Ponzi schemes have poured in, and global investors have suffered greatly. WikiFX has set up a complaint channel in order to ensure the funds security and prevent more scams. We sincerely invite foreign exchange investors to report such fraud platforms and jointly purify the market environment!
    2. 10 Features of Pyramid Scheme
    High Profit Promised Level Marketing Required Multi-level Marketing False Advertising Master Trader Awarded 'Datuk' Brainwashing-style training Fake Regulation Copycat of other platforms Marketing & PR campaigns
    Report immediately
    Report This Platform
    Rakuten Securities Australia
    * Contact number
    0086
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    You can check the real-time processing progress in 'User Center-My Release-Ponzi Scheme'

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    Rakuten Securities Australia · Company summary

      General Information & Regulation of Rakuten Securities

      Rakuten Securities Australia (RSA) is an index, metals, and CFD broker based in Tokyo, Japan, and is one of the major online traders in Japan, aiming to provide traders with competitive spreads, excellent customer service, and has over 2.6 million customers to date. Rakuten Securities official website shows the regulation by the Australian Securities and Investments Commission will be effective on March 29, 2021.

      Market Instruments of Rakuten Securities

      Rakuten Securities provides traders with popular financial tradable instruments, mainly popular Forex currency pairs, gold, silver, and index CFDs.

      Minimum Deposit of Rakuten Securities

      Rakuten Securities offers investors 100x leverage Accounts/Standard Accounts and 400x Leverage Accounts. The minimum deposit for all these three accounts is $50, and for using the copy trading service, a minimum $1,000 account balance is required.

      Leverage

      Leverage is 1:30 for major currency pairs, 1:20 for minors, 1:10 for commodities, 1:2 for cryptocurrencies, and 1:5 for stocks.

      Spreads & Commissions of Rakuten Securities

      For 100x leveraged accounts, the EURUSD spread is 0.5 pips, GBPUSD spread at 0.8 pips, AUDUSD spread at 0.5 pips, USDJPY spread at 0.6 pips, XAUUSDspread at 1.5 pips, XAGUSD spread at 3.0 pips, AUS200 spread at 1.5 pips, and Germany30 spread at 0.6 pips. For 400x leveraged accounts, the EURUSD spread is 0.8 pips, GBPUSD spread at 1.1 pips, AUDUSD spread at 1.1 pips, USDJPY spread at 0.9 pips, XAUUSD spread at 1.9 pips, XAGUSD spread at 3.5 pips, AUS200 spread at 1.7 pips, and German30 spread at 0.8 pips. The overnight interest rate is -4.5 for EURUSD, -2 for GBPUSD, and -3 for AUDUSD. Rakuten trade does not charge trading commissions for trading on either account.

      Trading Platform Available of Rakuten Securities

      Rakuten Securities offers traders the flexibility to choose from the market-leading and highly acclaimed MT4 trading platform and MT4 for Android, MT4 for iOS, and MT4 for Windows. MT4 is the ideal platform for the forex trading industry, with an intuitive user-friendly interface, robust data analysis, and technical indicator tools. MT4 allows traders of all levels to develop appropriate trading strategies to help them get ahead in the financial markets. Rakuten Securities offers a social trading service through MyFXBook, a third-party service provider. This service allows traders to copy others' trades.

      Deposit and withdrawal of Rakuten Securities

      Rakuten Securities welcomes various convenient deposit and withdrawal methods, mainly NAB (domestic and international wire transfers), VISA, MASTERCARD credit/debit cards, NETELLER, Skrill, wire transfers. Traders who withdraw funds via NETELLER & Skrill are subject to a 2% fee.

    Risk Warning

    The Database of WikiFX comes from the official regulatory authorities , such as the FCA, ASIC, etc. The published content is also based on fairness, objectivity and fact. WikiFX doesn't ask for PR fees, advertising fees, ranking fees, data cleaning fees and other illogical fees. WikiFX will do its utmost to maintain the consistency and synchronization of database with authoritative data sources such as regulatory authorities, but does not guarantee the data to be up to date consistently.

    Given the complexity of forex industry, some brokers are issued legal licenses by cheating regulation institutes. If the data published by WikiFX are not in accordance with the fact, please click 'Complaints 'and 'Correction' to inform us. We will check immediately and release the results.

    Foreign exchange, precious metals and over-the-counter (OTC) contracts are leveraged products, which have high risks and may lead to losses of your investment principal. Please invest rationally.

    Special Note, the content of the Wikifx site is for information purposes only and should not be construed as investment advice. The Forex broker is chosen by the client. The client understands and takes into account all risks arising with Forex trading is not relevant with WikiFX, the client should bear full responsibility for their consequences.