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The WikiFX Score of this broker is reduced because of too many complaints!

Everbright Futures

China|5-10 years|
Regulated in China|Futures License|Suspicious Scope of Business|Medium potential risk|

http://www.ebfcn.com/en/

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Rating Index

Influence

Influence

C

Influence index NO.1

China 3.27

Surpassed 68.37% brokers

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Contact

http://www.ebfcn.com/en/
中国(上海)自由贸易试验区杨高南路729号陆家嘴世纪金融广场1号楼6楼、703单元
The WikiFX Score of this broker is reduced because of too many complaints!

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Company Name

Everbright Futures Co., Ltd

Company Abbreviation

Everbright Futures

Platform registered country and region

China

Company website

Pyramid scheme complaint

Expose

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WikiFX Risk Alerts
Previous Detection : 2024-03-29
  • The number of the complaints received by WikiFX have reached 4 for this broker in the past 3 months. Please be aware of the risk!

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Pyramid scheme complaint
Expose
Scam

Losses of 500000 RMB in EBF

Exposure Platform: EBF Type: stock index, futures I happened to know someone who claimed to be a shareholder in a stock chatting group and then was pulled into an exchange group,in which there was a master talking about the current stock market. At first the master recommended several bulls to me.With trading on these bulls,I made some money. Later, the master said that futures was more profitable than stocks since the stock market was volatile and asked me to trade on this platfrom with him so that we could made more money. I have never traded before, but I did made some money by trading stock with the help of the master. With his promise that I could make profits, even multiple within one week, so I said yes. He urged me to open an account as soon as possible. After considering overnight, I opened an account and deposited a half of my savings these years into the account. However, with the master’s several guidance,I made huge loss. He tried to comfort me and promised to earn my money back double. But I made a constant losses of 450,000 RMB within a week. The platform didn’t give access to the withdrawal of remaining 50,000 with kinds of reasons. The master didn’t give me a reasonable explanation but urged me to add fund to earn my losses back,which made me disiluded totally.Having refused to add more and stopped the trade, I was removed out of the group immediately. I tried to contact the master, got no reply, and was deleted and blacklisted by him later.

WEI+ERBAENBALINSAIYI6ERBA
2019-09-09 10:11
Scam

The fraud platform,recommended by the teacher,made me lose money and asked me to add fund.

Exposure Platform: EBF Type: stock index, futures I happened to know someone who claimed to be a shareholder in a stock chatting group and then was pulled into an exchange group,in which there was a master talking about the current stock market. At first the master recommended several bulls to me.With trading on these bulls,I made some money. Later, the master said that futures was more profitable than stocks since the stock market was volatile and asked me to trade on this platform with him so that we could make more money. I have never traded before, but I did made some money by trading stock with the help of the master. With his promise that I could make profits, even multiple within one week, so I said yes. He urged me to open an account as soon as possible. After considering overnight, I opened an account and deposited a half of my savings these years into the account. However, with the master’s several guidance,I made huge loss. He tried to comfort me and promised to earn my money back double. But I made a constant losses of CNY 450,000 within a week. The platform didn’t give access to the withdrawal of remaining 50,000 with kinds of reasons. The master didn’t give me a reasonable explanation but urged me to add fund to earn my losses back,which made me disilluded totally.Having refused to add more and stopped the trade, I was removed out of the group immediately. I tried to contact the master, got no reply, and was deleted and blacklisted by him later.

WEI+ERBAENBALINSAIYI6ERBA
2019-09-06 11:54

Everbright Futures · Company Summary

Company Name Everbright Futures Co., Ltd.
Ownership Subsidiary of China Everbright Securities
Registered Capital 1.5 billion RMB
Membership Seats All major domestic futures exchanges in China
Year Founded 1993 (formerly Nan Du Futures)
Headquarters Shanghai, China
Branch Offices Multiple locations, including Shanghai, Beijing, Dalian, Fuzhou, Ningbo, Zhengzhou, Qingdao, Changsha, Tianjin, Shenzhen
Trading Platform CTP trading system by Shanghai Futures Exchange
Regulatory Oversight China Financial Futures Exchange (CFFEX)
Customer Support Hotline 400-700-7979
Company Phone 021-80212222
Complaints Hotline 400-700-7979
Fax 021-80212200
Company Address China (Shanghai) Free Trade Zone, 729 Yanggao South Road, Lujiazui Century Financial Plaza, Building 1, 6th Floor, Unit 703

Overview

Everbright Futures Co., Ltd. (EBF) is a subsidiary of China Everbright Securities with a registered capital of 1.5 billion RMB. EBF holds membership seats on all major domestic futures exchanges in China. Founded in 1993 as Nan Du Futures, it was among the first professional futures companies in the country. Over the years, EBF has built a strong reputation in the industry for its prudent management, regulatory compliance, professional services, and robust asset base.

Headquartered in Shanghai, the financial hub of China, EBF has established multiple branch offices across key cities like Shanghai, Beijing, Dalian, Fuzhou, Ningbo, Zhengzhou, Qingdao, Changsha, Tianjin, and Shenzhen. It plans to expand further by opening more futures business departments nationwide, leveraging the extensive network of China Everbright Securities. EBF's commitment is to provide investors with comprehensive and reliable services, accessible from anywhere and at any time.

EBF is dedicated to creating a top-tier trading platform, utilizing the CTP trading system by the Shanghai Futures Exchange. It upholds strict margin management practices and offers convenient and secure fund transfer services through authorized banks under the supervision of the China Securities Regulatory Commission (CSRC).

With a guiding philosophy of “Professional Service, Integrity, Value Creation, and Pursuit of Excellence,” EBF prioritizes investors' needs and provides them with efficient and professional services through its experienced and dedicated team.

Overview

Regulation

Everbright Futures is a financial institution that operates in the futures market, and it is subject to regulatory oversight by the China Financial Futures Exchange (CFFEX). As a key player in the Chinese futures industry, Everbright Futures is obligated to adhere to the rules and regulations established by CFFEX to ensure transparency, fairness, and stability in the futures market. This regulatory framework helps safeguard the interests of market participants and the overall integrity of the financial system, contributing to a well-functioning and secure environment for futures trading in China.

Regulation

Pros and Cons

Everbright Futures Co., Ltd. presents a range of advantages and challenges for investors. On the positive side, the company offers comprehensive financial services, adheres to regulatory oversight, employs a professional team, provides access to diverse tradable instruments, and prioritizes client education. However, potential drawbacks include the complexity of account opening, strict margin management practices, limited accessibility for some investors, geographic limitations in service availability, and the intricacies of account funding. Investors should carefully consider these pros and cons when evaluating Everbright Futures as a potential investment service provider.

Pros Cons
1. Comprehensive Services: Offers a wide range of financial services, including futures brokerage, fund management, options trading, asset management, risk management, and investment advisory. 1. Complex Account Opening: Account opening requirements can be complex and may involve suitability assessments and specific document submissions.
2. Regulatory Oversight: Subject to regulatory oversight by the China Financial Futures Exchange (CFFEX), ensuring transparency and fairness in the futures market. 2. Margin Management: Strict margin management practices may limit leverage and trading options for some investors.
3. Professional Team: Provides services through an experienced and dedicated team, prioritizing investors' needs and offering expert guidance. 3. Limited Accessibility: Services may be primarily accessible to investors within China or specific regions.
4. Diverse Tradable Instruments: Offers access to a variety of futures and options contracts across different exchanges in China. 4. Geographic Limitations: Presence may be limited to key Chinese cities and regions.
5. Client Education: Places a strong emphasis on client education, helping investors make informed decisions. 5. Account Funding Complexity: Depositing and withdrawing funds may involve selecting specific banks and following various procedures.

Services

Everbright Futures offers a range of financial services across various segments to cater to the diverse needs of its clients:

Futures Brokerage Services: Everbright Futures provides comprehensive futures brokerage services, allowing clients to trade a variety of futures contracts. This includes assisting clients in executing their trades, managing their positions, and offering market insights.

Fund Management: Everbright Futures offers fund management services, which encompass both public and private fund options. Clients can access investment opportunities in public mutual funds as well as private equity funds, ensuring a diversified investment portfolio. The firm also provides educational resources through its Fund Academy to help clients make informed investment decisions.

Futures Intermediary Services: This service segment involves facilitating transactions and providing intermediary services for clients engaged in futures trading. It ensures a smooth and efficient process for executing futures contracts and staying updated on the latest market developments through Business Updates and IB Introducing Brokerage Branches.

Options Trading: Everbright Futures offers options trading services, enabling clients to manage their financial risks and enhance their investment strategies. Clients can access resources and educational materials through the Options Academy to gain a deeper understanding of options trading.

Asset Management: Everbright Futures provides asset management services to help clients grow and preserve their wealth. The firm offers investment solutions and regularly communicates “业务公告 (Business Updates)” to keep clients informed about the latest developments in the asset management segment.

Risk Management: Everbright Futures assists clients in identifying and mitigating financial risks associated with their investments. Effective risk management strategies are crucial in maintaining a stable and profitable investment portfolio.

Investment Advisory: The firm offers investment advisory services to provide clients with expert guidance and recommendations on their investment strategies. This service aims to help clients make well-informed decisions and optimize their investment outcomes.

Everbright Futures places a strong emphasis on client education, regulatory compliance, and providing a wide range of financial products and services to support the needs of both individual and institutional investors in the dynamic financial markets.

Services

How to open an account?

To open an account with Everbright Futures, individuals and institutional investors can follow specific procedures and requirements based on their category. Here's a breakdown of the account opening process:

For Individual Investors:

  1. Online Account Opening Hours: Everbright Futures accepts online account openings from 9:00 AM to 5:00 PM.

  2. Mobile Account Opening: For mobile account opening, you will need a smartphone with 4G or 5G network connectivity or access to a Wi-Fi network.

  3. Required Documents for Mobile Account Opening:

  • Valid identification document (e.g., ID card)

  • Bank card for linking to your trading account

  1. Computer Account Opening: If you choose to open an account on your computer, you will also need the following equipment:

  • Webcam

  • Microphone

  • Headphones

  1. Additional Requirement for Computer Account Opening: You should have a debit card from a bank that supports custody services. If you don't have such a bank card, you'll need to obtain one from an eligible bank.

  2. Trading Permissions: Everbright Futures offers various trading permissions, including options, futures, and financial futures. Some permissions may require special applications. Once you meet the conditions, you can apply for these permissions through the Everbright Futures mobile app.

  3. Eligible Tradable Instruments: Everbright Futures allows trading in a wide range of commodities and options across different exchanges. Depending on your trading permission, you can trade in various futures and options contracts, including those from Dalian Commodity Exchange, Zhengzhou Commodity Exchange, Shanghai Futures Exchange, and more.

  4. Suitability Assessment: You will need to undergo a suitability assessment, which typically requires:

  • Maintaining a minimum available balance of RMB 100,000 in your trading account for the past five trading days.

  • Providing records of at least 10 days and 20 transactions (or more) of domestic futures or options simulated trading in the last three years.

  • Demonstrating knowledge by passing the China Futures Association's basic knowledge test.

  • Having a clean financial and legal record, free from any significant credibility issues or regulatory restrictions.

For Institutional Investors:

Institutional investors looking to open an account with Everbright Futures should contact the firm's business department and provide the following materials:

  1. Identification documents and authorization for the legal representative, trading instruction provider, fund allocator, and settlement confirmation individual.

  2. The original copy of the business license, which must be the unified three-in-one business license.

  3. A bank account for settlement purposes with any of the bank units designated by Everbright Futures.

  4. Original identification documents for the legal representative, authorized person, trading instruction provider, fund allocator, settlement confirmation individual, and contact person.

  5. The official seal of the organization and the private seal of the legal representative.

Please note that all account opening documentation must adhere to the requirements set by the regulatory authorities and the exchange.

Keep in mind that these requirements may change over time, so it's essential to check with Everbright Futures for the most up-to-date information before starting the account opening process.

account

Deposit & Withdrawal

To deposit and withdraw funds in your futures or options trading account with Everbright Futures, you can follow these general steps:

Depositing Funds:

  1. Choose a Bank: First, you'll need to select a bank that provides deposit and withdrawal services for futures and options trading. The available banks may vary depending on your location and the specific regulations in place.

  2. Visit the Bank: Go to your chosen bank's branch that offers these services.

  3. Provide Necessary Information: At the bank, you will need to provide the following information:

  • Your futures or options trading account number.

  • Your name and identification details.

  • The amount you wish to deposit into your trading account.

  1. Complete the Transaction: The bank will process your deposit request, and the funds will be transferred from your bank account to your futures or options trading account.

  2. Confirmation: You should receive a confirmation or receipt from the bank indicating the successful deposit. Keep this document for your records.

  3. Online Deposit: In some cases, you may also be able to deposit funds online through your bank's internet banking or mobile banking services. To do this, you'll need to link your futures trading account to your bank account.

Withdrawing Funds:

  1. Request Withdrawal: If you wish to withdraw funds from your futures or options trading account, you can submit a withdrawal request through the Everbright Futures trading platform or by contacting the firm's customer support.

  2. Specify Amount and Destination: When making the withdrawal request, specify the amount you want to withdraw and provide details about where you want the funds to be transferred. This typically includes your bank account information.

  3. Review and Confirm: Carefully review the withdrawal details to ensure accuracy. Once you are satisfied, confirm the withdrawal request.

  4. Processing Time: The processing time for withdrawals may vary depending on the broker and the bank. It usually takes a few business days for the funds to be transferred to your bank account.

  5. Confirmation: After the withdrawal is processed, you should receive confirmation of the transaction.

  6. Check Bank Account: Verify that the withdrawn funds have been successfully credited to your bank account.

It's essential to follow the specific procedures and requirements set by Everbright Futures and the bank you choose for depositing and withdrawing funds. Additionally, make sure you are aware of any fees or charges associated with these transactions, as they may vary depending on the financial institution and the type of account you hold.

Deposit-Withdrawal

Customer Support

Everbright Futures Co., Ltd. (EBF) appears to provide comprehensive customer support services to assist its clients and address their inquiries or concerns. Here is an overview of its customer support services based on the provided information:

  1. Customer Service Hotline: Clients can reach EBF's customer support team through the hotline at 400-700-7979. This hotline likely serves as a primary point of contact for general inquiries, account-related questions, and assistance with various trading and account services.

  2. Company Phone: EBF also provides a general company phone number at 021-80212222. This number may be used for more specific inquiries or to reach various departments within the company.

  3. Complaints Hotline: The dedicated complaints hotline at 400-700-7979 suggests that EBF takes client feedback seriously. Clients can use this hotline to file complaints, report issues, or seek resolution for any concerns they may have about the company's services.

  4. Fax: EBF offers a fax service at 021-80212200. While fax may be less commonly used today, it can still be a means for clients to send documentation or communicate with the company.

Overall, EBF's customer support infrastructure seems to include various contact channels to accommodate client needs. These channels likely serve to provide assistance, address inquiries, handle complaints, and ensure that clients receive timely and responsive support when engaging with the company's services.

Customer-Support

Summary

Everbright Futures Co., Ltd. (EBF) is a subsidiary of China Everbright Securities and a prominent player in the Chinese futures industry. With a strong reputation for prudent management and regulatory compliance, EBF offers a comprehensive range of financial services, including futures brokerage, fund management, options trading, asset management, risk management, and investment advisory. Headquartered in Shanghai, EBF has a nationwide presence and is committed to providing investors with reliable services. It operates under the regulatory oversight of the China Financial Futures Exchange (CFFEX) to ensure transparency and fairness. Account opening procedures are tailored to individual and institutional investors, and clients can deposit and withdraw funds through authorized banks. EBF's customer support includes hotlines, phone contacts, and a dedicated complaints hotline, offering assistance and addressing client concerns.

In summary, Everbright Futures is a well-established financial institution in China's futures market, emphasizing professionalism, integrity, and value creation while providing diverse financial services to meet the needs of investors.

FAQs

Q1: How can I open an account with Everbright Futures?

A1: To open an account, individual investors can follow specific procedures, including suitability assessments and document submissions, while institutional investors should contact the company's business department for guidance.

Q2: What services does Everbright Futures offer?

A2: Everbright Futures provides a wide range of services, including futures brokerage, fund management, options trading, asset management, risk management, and investment advisory.

Q3: How can I deposit funds into my trading account?

A3: You can deposit funds by choosing a bank, visiting a branch that offers deposit services, providing your account details, completing the transaction, and receiving confirmation.

Q4: What regulatory oversight does Everbright Futures operate under?

A4: Everbright Futures is subject to regulatory oversight by the China Financial Futures Exchange (CFFEX) to ensure transparency and fairness in the futures market.

Q5: How can I contact Everbright Futures' customer support?

A5: You can reach the customer support team through the hotline at 400-700-7979, the company phone at 021-80212222, the complaints hotline at 400-700-7979, or the provided company address in Shanghai.

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FX1577000586
more than one year
I recently had a perplexing experience with Everbright Futures as they froze my account, citing a supposed error with my bank card. I double-checked my card details, and they were accurate. The inconvenience of having my account frozen was exacerbated by the fact that I had to pay to have it unfrozen. Is this really necessary?
2023-12-22 15:02
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