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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

XTB

United Kingdom|10-15 years|
Regulated in Cyprus|Market Making(MM)|MT4/5 full license|Global Business|High potential risk|

https://www.xtb.com/en

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

XtradeServer-MT4 Demo

Germany
MT4
5

Influence

AAA

Influence index NO.1

Poland 9.52
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

5
Server Name
XtradeServer-MT4 Demo MT4
Server Location Germany

Influence

Influence

AAA

Influence index NO.1

Poland 9.52

Surpassed 46.45% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 2036953086
info@xtb.de
https://www.xtb.com/en
Pikioni 10, Building: Highsight Rentals Ltd, 3075, Limassol, Cyprus

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Disclosure

Danger

ID BAPPEBTI
2022-02-02
Ministry of Trade Blocks 1,222 Illegal Commodity Futures Trading Websites
XTB
VZN FOREX
SANDWIND GLOBAL

Contact number

English

+44 2036953086

German

4906996759232

French

+33 1 53 89 63 30

Italian

+39 02 94752633

Broker Information

More

Check whenever you want

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WikiFX Risk Alerts 2
Previous Detection : 2024-03-28
  • The number of the complaints received by WikiFX have reached 15 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!

WikiFX Verification

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    Sources

    XTB · Company Summary

    Registered in UK
    Regulated by CYSEC, CNMV and FCA
    Year(s) of establishment 10-15 years
    Trading instruments Forex pairs, indices, commodities, stocks, ETFs
    Minimum Initial Deposit $0
    Maximum Leverage 1:30
    Minimum spread 0.35 pips onwards
    Trading platform x Station 5 and x Station Mobile trading platforms
    Deposit and withdrawal method bank transfers, credit cards and Skrill
    Customer Service Email/phone number/address
    Fraud Complaints Exposure Yes

    It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

    Pros and cons of XTB

    Pros:

    • XTB is regulated by top-tier authorities such as CYSEC, CNMV and FCA, which ensures the safety of client funds and compliance with industry standards.

    • Clients can enjoy commission-free trading with spreads as low as 0.25 pips, making it a cost-effective option for forex traders.

    • The xStation 5 and xStation Mobile platforms provide a user-friendly and advanced trading experience, with multiple technical analysis tools and charting options.

    • A wide range of educational resources is available, such as market news, sentiment indicators, and eBooks, making it ideal for beginner traders who want to improve their trading skills.

    Cons:

    • XTB only offers a standard account type, with no information provided about the minimum deposit required to open an account.

    • The maximum leverage offered is only up to 1:30, which may not be ideal for high-risk traders who want to take larger positions in the market.

    • Withdrawals of less than 100 USD, 80 EUR, 60 GBP or 12000 HUF will be charged a high fee, which can be a disadvantage for clients with smaller accounts.

    • Customer support is not available 24/7 and is only offered in a limited number of languages.

    What type of broker is XTB?

    Advantages Disadvantages
    XTB offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, XTB has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

    XTB is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, XTB acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that XTB has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with XTB or any other MM broker.

    General information and regulation of XTB

    XTB is a UK registered online forex and CFD broker that is regulated by the FCA, CYSEC, and CNMV. The company offers trading in a range of financial instruments including forex pairs, indices, commodities, stocks, and ETFs. XTB provides its clients with advanced trading platforms, educational resources, and a variety of payment methods. The broker also offers competitive spreads with zero commissions and has a maximum leverage of 1:30.

    In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

    General information

    Market instruments

    Advantages Disadvantages
    Wide range of tradable assets Limited selection of cryptocurrencies
    Opportunity to diversify Some instruments may have low liquidity
    Access to multiple markets Not all assets may be available in all regions

    XTB offers a diverse range of instruments for traders to choose from, including forex pairs, indices, commodities, stocks, and ETFs. This presents a great opportunity for traders to diversify their portfolio and access multiple markets all within one platform. The wide selection of tradable assets ensures that there are plenty of options available for traders with varying strategies and preferences. However, it's important to note that some of the instruments may have low liquidity and there is a limited selection of cryptocurrencies available. Additionally, not all of the assets may be available in all regions, which could limit access for some traders. Overall, XTB's instrument dimension provides traders with a comprehensive selection of tradable assets, but it's important to research each asset's liquidity and availability before trading.

    market instruments

    Spreads and commissions for trading with XTB

    Advantages Disadvantages
    Zero commission
    Competitive spreads starting from 0.25 pips
    No hidden fees or additional charges

    XTB offers a single account type with zero commission and competitive spreads starting from 0.25 pips, making it an attractive option for traders looking for low trading costs. There are no hidden fees or additional charges, providing transparency and ease of understanding for traders.

    Trading accounts available in XTB

    Advantages Disadvantages
    No commission Only one account type
    Low spreads Minimum deposit not revealed
    Wide range of trading instruments

    XTB offers only one standard account type, which doesn't charge any commission and offers competitive spreads from 0.35 pips. This account type also provides access to a wide range of trading instruments, including forex pairs, indices, commodities, stocks, and ETFs. However, the minimum deposit requirement for this account type is not revealed, which can be a disadvantage for traders who are looking for transparency in terms of account funding. Additionally, the lack of account type options might not suit the needs of more advanced traders who require different trading conditions or access to additional features. Overall, the account type provided by XTB has its benefits in terms of low costs and diverse trading instruments, but it might not be suitable for all types of traders.

    account types

    Trading platform(s) that XTB offers

    Advantages Disadvantages
    Advanced charting tools Limited platform options
    Customizable interface Limited mobile app features
    Fast execution speed No third-party platform support
    One-click trading

    X-Trade Brokers (XTB) provides its clients with two main trading platforms - xStation 5 and xStation Mobile. xStation 5 is a highly advanced platform with a customizable interface and advanced charting tools. The platform also offers fast execution speeds and one-click trading functionality. On the other hand, the xStation Mobile platform offers limited features compared to the desktop version. The mobile platform lacks advanced charting tools and other important features, limiting its functionality for traders who prefer to trade on-the-go. Additionally, XTB only offers its proprietary platforms and does not support any third-party trading platforms, which could be a disadvantage for some traders.

    You can watch their video tutorial about this platform on their official YouTube channel.

    trading platform

    Maximum leverage of XTB

    Advantages Disadvantages
    Allows for greater market exposure with a smaller initial investment High leverage can lead to substantial losses if not managed properly
    Provides potential for higher returns Trading with high leverage increases the risk of margin calls
    Enables traders to diversify their portfolio Not suitable for all types of traders, especially beginners
    Allows for more flexibility in trading strategies May require higher margin requirements and affect trading profitability

    XTB offers a maximum leverage of up to 1:30 which is a standard leverage amount in the industry, especially in the European Union. The maximum leverage allows traders to increase their market exposure with a smaller initial investment and has the potential to generate higher returns. However, traders need to be aware that high leverage also carries a higher risk of substantial losses, and should only be used by experienced traders who have a good understanding of risk management strategies. Moreover, it may not be suitable for all types of traders, especially beginners who may find it difficult to manage the increased risk. Overall, the maximum leverage offered by XTB can be beneficial for traders who have experience in managing risk and are comfortable with high leverage trading.

    Deposit and Withdrawal: methods and fees

    Advantages Disadvantages
    Multiple deposit methods High fee for withdrawals smaller than specified limit
    No fees for deposits Limited number of withdrawal methods
    Fast deposit processing Withdrawals may take up to 3 business days
    Secure transactions Minimum deposit amount not disclosed
    No hidden charges

    XTB offers a range of deposit methods including bank transfers, credit cards and Skrill. They do not charge any fees for deposits and process them quickly. However, withdrawals smaller than 100USD, 80 EUR, 60 GBP or 12000 HUF will be charged a high fee of around 20USD/16EUR/12GBP. The number of withdrawal methods is limited, and withdrawals may take up to 3 business days. XTB ensures secure transactions and does not have any hidden charges. However, the minimum deposit amount is not disclosed.

    deposit and withdrawal

    Educational resources in XTB

    Advantages Disadvantages
    Wide range of educational resources including economic calendar, market news, articles, eBooks, and more Some resources may be basic and not useful for experienced traders
    Free to access Limited interaction and personalization with educational resources
    Provides opportunities for traders to improve their trading skills and knowledge No structured or formal education programs offered
    Regularly updated with the latest market news and analysis No physical or in-person educational events or seminars offered
    Offers a demo account for traders to practice their skills and strategies before trading with real money

    XTB provides a wide range of educational resources for traders to improve their trading skills and knowledge. These resources include an economic calendar, market news, market sentiment, articles, eBooks, and more. These resources are free to access and provide opportunities for traders to improve their trading strategies and knowledge. The platform also offers a demo account for traders to practice their skills and strategies before trading with real money. While some resources may be basic and not useful for experienced traders, XTB regularly updates their resources with the latest market news and analysis. However, there are no structured or formal education programs or physical/in-person events or seminars offered, and there is limited interaction and personalization with educational resources.

    educational resources

    Customer service of XTB

    Advantages Disadvantages
    24/5 customer support No 24/7 customer support
    Multiple contact options
    Dedicated account opening line No live chat support
    UK and Poland-based offices

    XTB offers multiple customer support options, including 24/5 customer service through their UK and Poland-based offices. Clients can reach XTB's customer support team through various contact methods such as email, phone, and online messaging. Additionally, the company provides dedicated account opening lines for new clients. However, it is important to note that XTB does not offer 24/7 customer support, and phone support may be limited. Moreover, the company does not offer live chat support and email support may also be limited.

    customer support

    Conclusion

    Overall, XTB is a well-regulated and reputable forex broker with several years of experience in the industry. The company offers a wide range of tradable assets, competitive spreads, and a user-friendly trading platform with advanced features. The educational resources provided by XTB are also a valuable asset for both novice and experienced traders. However, the limited account options and high withdrawal fees for small amounts may be a disadvantage for some traders. The customer support offered by XTB is efficient and available 24/5, and the company has a physical presence in several locations around the world. The maximum leverage offered by XTB is limited to 1:30, which may not be suitable for some high-risk traders. Overall, XTB is a solid choice for traders looking for a regulated and reliable forex broker.

    Frequently asked questions about XTB

    • What are the trading instruments available at XTB?

    • Answer: XTB offers forex pairs, indices, commodities, stocks, and ETFs.

    • What type of account is available at XTB?

    • Answer: XTB only offers a standard account with a minimum deposit not revealed.

    • What is the maximum leverage offered by XTB?

    • Answer: XTB offers a maximum leverage of up to 1:30.

    • What are the deposit and withdrawal methods available at XTB?

    • Answer: XTB offers bank transfers, credit cards, and Skrill for deposits and withdrawals.

    • What are the fees associated with withdrawals at XTB?

    • Answer: Withdrawals smaller than 100 USD, 80 EUR, 60 GBP, or 12000 HUF will be charged a high fee of around 20 USD/16 EUR/12 GBP.

    • What trading platforms are available at XTB?

    • Answer: XTB offers the x Station 5 and x Station Mobile trading platforms.

    • What educational resources are available at XTB?

    • Answer: XTB provides a series of educational resources such as economic calendar, market news, market sentiment, articles, eBooks, and more.

    • Is XTB regulated?

    • Answer: XTB is under multiple regulation, including CYSEC, FCA, and CNMV.

    • Does XTB offer a demo account?

    • Answer: Yes, XTB offers demo accounts.

    • Does XTB charges commission?

    • Answer: No, XTB provides a commission-free trading.

    • What is the minimum deposit for XTB?

    • Answer: XTB requires $250 for clients t trade with it.

    • What is the difference between a demo and a live trading account?

    • Answer: A demo account is an account funded with virtual money that allows for risk-free trading while a live trading account requires actual capital.

    • What is the overall rating for XTB ?

    • Answer: The overall rating for XTB is 6.63/10 based on its Regulatory index, Risk Management index, Software index, Business index, License Index.

    News

    Industry Powerhouse Alliance: XTB and BlackRock Announce Partnership

    NewsIndustry Powerhouse Alliance: XTB and BlackRock Announce Partnership

    2024-02-28 16:32

    Embarking on a strategic collaboration with BlackRock, XTB, a prominent financial entity, endeavors to revolutionize retail investing by promoting exchange-traded funds (ETFs) in Spain, aiming to transform saving habits and offer diversified, low-cost investment opportunities to European consumers.

    WikiFX
    2024-02-28 16:32
    News
    Industry Powerhouse Alliance: XTB and BlackRock Announce Partnership
    XTB offers three new crypto ETNs

    NewsXTB offers three new crypto ETNs

    2024-02-20 19:12

    A well-known broker, XTB, announced the launch of three new exchange-traded funds for cryptocurrency investments. The broker is expanding its crypto offerings beyond CFDs. European traders cannot directly invest in these popular currencies.

    WikiFX
    2024-02-20 19:12
    News
    XTB offers three new crypto ETNs
    XTB's Ambitious Plans for 2024: Social Trading & Bond Offering

    NewsXTB's Ambitious Plans for 2024: Social Trading & Bond Offering

    2024-01-31 17:45

    XTB unveiled its ambitious 2024 product roadmap on Tuesday, signalling a strategic shift toward passive investments, social trading, and increased incorporation of AI technology.

    WikiFX
    2024-01-31 17:45
    News
    XTB's Ambitious Plans for 2024: Social Trading & Bond Offering
    Complaints + fake address. Can we really give credit to XTB?

    ExposureComplaints + fake address. Can we really give credit to XTB?

    2022-10-18 17:30

    XTB is an online forex broker offering a series of financial instruments to its clients across the globe. However, because of recent complaints and a fake address, we want to remind you of the risk when investing in XTB.

    WikiFX
    2022-10-18 17:30
    Exposure
    Complaints + fake address. Can we really give credit to XTB?

    User Reviews

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    13

    Comments

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    ✨LL✨
    more than one year
    Satisfactory experience with XTB. Strong regulatory status. Diverse tradable assets. Zero-commission, competitive spreads. Intuitive xStation 5 platform. Decent educational resources. 1:30 leverage is limiting. Withdrawal fees for small amounts. Overall, a reliable broker.
    2023-12-05 14:15
    Reply
    0
    0
    Smartduna
    more than one year
    Trading with XTB for a year. Regulated by CYSEC, CNMV, and FCA, ensuring fund safety. Zero-commission, competitive spreads from 0.25 pips. User-friendly xStation 5 platform. Helpful educational resources. Limited account options. Responsive customer support, but 24/7 availability would be an improvement.
    2023-12-04 18:49
    Reply
    0
    0
    aladinFX
    3-6months
    This floor shows signs of being a scam. As soon as I placed an order, I was stuck with a SL while my SL was 20 pips away and was cut because of the spread spread, the order was executed late on the SELL order. BID ASK matches any order and counts that order. Why should SL GBPCHF be locked on days when there is bump news?
    2023-11-15 22:25
    Reply
    0
    0
    geo8620
    6-12months
    XTB stole my first deposit neither operate nor return bye usd
    2023-06-06 09:10
    Reply
    0
    0
    SUNNY90656
    more than one year
    XTB’s xStation 5 gave me lots of confidence when trading on this platform, simple and helpful, mobile app allows me to trade anywhere and anytime. Customer service is also bravo!
    2023-02-20 09:55
    Reply
    0
    2
    ~ Renew
    more than one year
    Really assisted in growing my profit which was the main reason I wanted to trade. My hopes and expectations were met by this broker and it’s really amazing to see that!
    2023-02-14 17:43
    Reply
    0
    0
    FX1200822639
    more than one year
    XTB website does not open anymore... actually, I have always been of the opinion that it is a reliable broker. maybe this impression of mine is false.
    2023-02-13 18:03
    Reply
    0
    0
    Đinh Ngọc Anh Pilot VNAirlines
    more than one year
    very good
    2023-01-25 10:02
    Reply
    0
    0
    ptstamp
    more than one year
    city-05
    2023-01-04 04:31
    Reply
    0
    0
    TERSOR珮卓私人定制
    more than one year
    Trading with this platform is the worst trading experience ever, during my trading process, they began to charge hefty commissions, deliberately manipulated my account… In the end, they rejected my withdrawal requests, closed my account, leaving me nowhere to turn to…What I wanna say is never trust this broker, making a deposit here.
    2022-11-21 14:46
    Reply
    0
    1
    天空之城22171
    more than one year
    My experience is bad. they charged me hidden commissions about which they did not write clearly on their site and process my withdrawals so slowly. I trusted them so much, but they let me down again and again and I was going to close my account permanently.
    2022-11-17 14:53
    Reply
    0
    1
    Claire18709
    more than one year
    I don't understand why this broker has such good reviews online, and it really seems like a solid platform. In fact, I should have done more research on the relevant information before trading instead of rushing into trading. The money in my account cannot be withdrawn. I am super sorry now.
    2022-11-15 18:51
    Reply
    0
    1
    diego1517
    more than one year
    they close the accounts for no reason, they charge you a commission for withdrawals, they promise what they do not fulfill, be careful with this broker that is as my mentor says, they are regulated frauds, they were 199.07 they deposited me 179.07
    2022-10-26 19:58
    Reply
    0
    1
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