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Score

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.
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0123456789
/10
The WikiFX Score of this broker is reduced because of too many complaints!

Dukascopy Bank

Switzerland|Above 20 years|
Regulated in Japan|Retail Forex License|MT4/5 full license|Global Business|High potential risk|

https://www.dukascopy.com/swiss/english/home/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

Dukascopy-demo-1

MT4
11

Capital Ratio

Perfect

Capital

$ 775,194 (USD)

Influence

A

Influence index NO.1

Malaysia 7.48
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

11
Server Name
Dukascopy-demo-1 MT4
Server Location

Capital Ratio

Capital Ratio

Perfect

Capital

$ 775,194 (USD)
Ranking in Japan: 10 /408
953.4%
非常好

Influence

Influence

A

Influence index NO.1

Malaysia 7.48

Surpassed 15.10% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+41 22 799 4888
https://www.dukascopy.com/swiss/english/home/
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
https://www.facebook.com/dukascopy

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now
Dukascopy Bank

Contact number

English

+41 22 799 4888

English

+41 22 799 4838

English

+41 22 799 4848

Broker Information

More

Company Name

Dukascopy Bank SA

Company Abbreviation

Dukascopy Bank

Platform registered country and region

Switzerland

Number of employees

Company employee

1

Company website
Twitter
Facebook
YouTube
Linkedin

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts
Previous Detection : 2024-03-29
  • The number of the complaints received by WikiFX have reached 22 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

Risk Management

Updated Time 2024-01

Average margin deposit rate

Average margin deposit rate(%)

Proportion of unsold orders

Ratio of unsold orders(%)

Hedging Trading

  • Date
  • Institution
  • Percentage
  • Rating
  • 2023-10-31
  • 100.00%

  • --

  • 2023-09-30
  • 100.00%

  • --

  • 2023-08-31
  • 100.00%

  • --

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    Dukascopy Bank · Company Summary

    Company Summary

    Company profile

    1Yes - Visual 11.jpg


    Dukascopy Bank stands as an innovative Swiss online banking institution, with its headquarters situated in Geneva, Switzerland. The bank specializes in providing cutting-edge internet-based and mobile trading services, with a strong focus on foreign exchange, CFDs, and binary options. Additionally, the bank offers a wide range of banking and financial services, all supported by their in-house technological solutions.


    Dukascopy Bank was established on November 2, 2004, in Geneva by Andre and Veronika Duka, both Swiss nationals residing in Geneva who continue to maintain a 99% ownership stake in the company. Dukascopy Bank is regulated by the Swiss Financial Market Supervisory Authority FINMA both as a bank and a securities firm.


    Yes - Visual 10.jpg


    Dukascopy Bank fully owns Dukascopy Europe IBS AS, a European licensed brokerage company based in Riga and Dukascopy Japan, a Type-1 licensed broker located in Tokyo. In addition to its Geneva Headquarters, Dukascopy Bank has offices in Riga, Tokyo and Hong Kong. Currently, Dukascopy Group employs over 300 staff.


    The Dukascopy Group primarily offers online and mobile trading services through the SWFX - Swiss FX Marketplace, which is Dukascopy's proprietary ECN (Electronic Communication Network) technological solution and a registered trademark.


    1Visual 04.jpg


    Dukascopy main features

    ☑️Regulations

    FINMA (Switzerland), JFSA (Japan), FCMC (Latvia)

    💰 Account currency

    USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU and ZAR

    🗺 Supported Languages

    English, Spanish, German, French, Arabic, Russian, Portuguese, Japanese, Chinese, Slovak, Czech, Polish, Italian, Hungarian

    📊 Accounts

    ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing).

    💰 Products (CFD)

    Currencies, Commodities, Indices, ETFs, Stocks, Bonds, Crypto

    💵 Min Deposit

    $100 (Dukascopy Bank SA), $100 (Dukascopy Europe IBS AS)

    💹 Margin Call / Stop Out:

    100%/200%

    📈️ Min Order

    0.01 

    💱 Spread

    From 0.1 pips for EUR/USD

    💹 Max Leverage

    From 1:1 to 1:200 on weekdays/ from 1:1 to 1:60 on weekends (JForex4 platform - limitations may apply), 1:25 (Dukascopy Japan)

    🖥 Trading Desk Type

    All trading orders are executed fully automatically by the trading system. Order execution is STP (Straight-Through Processing) without any human intervention

    📊 Trading Platforms

    JForex4 and MT4 platform, both are available for desktop and mobile.

    💳 Deposit Options

    Wire Transfer (SWIFT, SEPA), Debit/Credit Card, Cryptocurrencies, Skrill, Neteller, Bank guarantee

    💳 Withdrawal Options

    Bank Transfer, Transfer to crypto exchange, Skrill, Neteller, Payment Card

    🕑 Time to Withdrawal

    Withdrawal request is processed within 1 working day

    🕝 Time to Open an Account

    The deposit is processed within 1 working day

    ₿ Cryptocurrencies

    Bitcoin, Cardano, Litecoin, Stellar, Dash, Enjin Coin, TRON, Uniswap, EOS, Ethereum, Basic Attention Token, Chainlink, Polygon

    🗓 Foundation Year

    2004 (Geneva, Switzerland)

    🎁 Contests and bonuses

    Yes


    What you will get


    Dukascopy offers an exceptional trading experience that is worth every trader's attention. With a client-first approach, Dukascopy provides numerous advantages, making them a standout choice for anyone looking to enter the financial markets. Dukascopy's commitment to cost-efficiency is evident through their low spreads, allowing for savings on trading costs. Swift execution ensures obtaining the best possible prices, providing a competitive advantage in trades. Additionally, with deposit protection of up to CHF 100,000, you can trade with peace of mind.


    The unique trading platform, JForex4, Dukascopy's proprietary solution, is user-friendly, making trading accessible even for beginners. JForex4 presents over 200 technical indicators and trading widgets to help in staying informed about potential opportunities. With support for minute timeframes like ticks and seconds, it is perfect for scalping. Dukascopy's 19 years of experience and Swiss banking license instill trust and security. With over 1200 instruments, leverage up to 1:200, and 24/7 live trading support, Dukascopy stands as a trusted partner to guide traders through their trading journey. 




    Yes - Visual 02.jpg


    Moreover, Dukascopy offers a great feature – detailed historical price feed data makes it easier to develop and test trading strategies. This data covers various financial instruments, helping traders make informed decisions and reducing the risk of price manipulation. Dukascopy's extensive data archive is a useful resource for creating trading strategies, especially for high-frequency trading, and provides practical insights.


    With such a comprehensive offering, Dukascopy is the go-to choice for transparent and professional trading services. Make a smart move and open an account today!


     Advantages of Dukascopy

    Attractive trading conditions

    Client funds protected up to CHF 100,000, with EUR 20,000 cover for Dukascopy Europe.

    Online account opening with video identification

    Accumulating liquidity from various sources (banks, brokerage companies, liquidity providers, internal liquidity pool)

    ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing).

    A wide range of free financial information and other attractive resources is available through its website, including Dukascopy TV

    Extensive variety of trading platforms, JForex4, MT4 (available for desktop and mobile)

    Manual and automated trading and trading directly from the chart

    Hedging and scalping allowed

    Slippage control

    Swap free accounts upon request (conditions apply)

    200 indicators and chart studies and automated trading historical tester

    Wide range of trading orders: MIT, limit orders, eco and TP/SL orders

    Deposit bonus up to 100% 

    Leverage up to 1:200


    Yes - Visual 03.jpg


    Dukascopy regulations 


    Dukascopy is strictly supervised and regulated by esteemed regulatory bodies. The regulatory authorities play a pivotal role in ensuring Dukascopy’s compliance with the highest standards of financial and securities industry practices.


    Dukascopy's international presence is underlined by its licenses and oversight by regulatory authorities in different parts of the world:


    • Dukascopy Bank SA is licensed and regulated as a bank and as a securities firm by the Swiss Financial Market Supervisory Authority (FINMA), which is classified as a Tier-1 regulator.

    • Dukascopy Europe IBS AS is licensed and regulated by the Bank of Latvia, also recognized as a Tier-1 regulator. 

    • Dukascopy Japan K.K. is licensed and regulated by the Financial Services Agency of Japan (JFSA), known as a Tier-1 regulator.


    These regulatory bodies set specific requirements for Dukascopy, and the company has diligently complied with them since 2004. It is important to note that failure to comply with these requirements could result in the withdrawal of the bank's license. Regular audits are conducted to ensure adherence to Swiss laws. Dukascopy also ensures client security by providing deposit protection for amounts up to CHF 100,000, in line with Swiss financial service provider requirements.


    Yes -Visual 9.jpg


    Dukascopy is widely regarded as one of the safest brokerage firms. They maintain strict safety standards and hold official licenses from respected financial regulators. Routine audits by PKF for internal affairs and KPMG for financial records further solidify their commitment to safety and financial integrity.


    In summary, Dukascopy's reputation as a trusted and stable entity is due to its adherence to three top-tier regulations, regular audits, stringent safety standards, and a strong commitment to transparency. These qualities make Dukascopy a reputable choice for investors around the world.


    Trading terms for Dukascopy clients


    Traders opt for Dukascopy due to its well-established reputation for providing a secure trading environment. Dukascopy Bank SA, headquartered in Switzerland, operates under the regulation of the Swiss Financial Market Supervisory Authority (FINMA). This regulatory oversight ensures strict adherence to financial standards and secures client accounts up to CHF 100,000.


    Dukascopy takes pride in delivering favorable trading terms to its clients. By offering narrow spreads, cost-effective commissions, and access to abundant liquidity from numerous providers, Dukascopy enables traders to execute trades at competitive rates, ultimately increasing their profitability.

     

    Dukascopy also permits traders to select from a range of trading accounts, including Standard, ECN, and Islamic accounts, to suit various trading styles and preferences.


    Yes - Visual 15.jpg


    Furthermore, in addition to the widely-used MT4 platform, Dukascopy presents its proprietary JForex4 trading platform, available for both desktop and mobile devices. This platform grants traders the flexibility to monitor and participate in the markets from anywhere, ensuring they never miss a trading opportunity. Dukascopy's JForex4 mobile platform offers real-time quotes, comprehensive order management features, and full account accessibility.


    With Dukascopy, you can transfer funds directly from the JForex platform to a multi-currency banking account (MCA), without any associated fees. The MCA account supports various payment methods, including card and cryptocurrency transactions.


    Trading features

    🔧 Instruments

    1200+ instruments including: FX, Commodities (CFD), Indices (CFD), Bonds (CFD), Stocks (CFD), ETF (CFD), Crypto (CFD)

    🏛  Liquidity Provider

    Liquidity providers are represented by centralized marketplaces and a number of banks which continuously provide ask and bid prices on the market. The sentiment ratio of this group is opposite to liquidity consumers data because, for each trade executed through SWFX, there are two equal and offsetting over-the-counter transactions

    ⚡Lightning-fast order execution

    Yes

    🎧 Customer support

    24h/7 multi-language support via chat, phone and email

    ⭐ Other

    A wide range of order types, including stop-loss and limit orders

    📱 Mobile trading

    Yes


    News

    Options & Dukascopy Announce Strategic Partnership for Market Data

    NewsOptions & Dukascopy Announce Strategic Partnership for Market Data

    2024-03-13 16:10

    Options & Dukascopy: Join Forces to Transform Market Data Accessibility. Unveiling cutting-edge tech for real-time US Equities data, paving the way for seamless trading worldwide.

    WikiFX
    2024-03-13 16:10
    News
    Options & Dukascopy Announce Strategic Partnership for Market Data
    Dukascopy Issues Warning on Unofficial Website Clone

    NewsDukascopy Issues Warning on Unofficial Website Clone

    2024-03-07 14:33

    Beware of fraudulent activities! Clones impersonate Dukascopy Bank, operating a fake site at https://duukascoppy.com/. Users cautioned against providing personal info. Stay vigilant, report suspicious activities. Dukascopy Bank takes aggressive action to counter the threat.

    WikiFX
    2024-03-07 14:33
    News
    Dukascopy Issues Warning on Unofficial Website Clone
    DUKASCOPY LAUNCHES INNOVATIVE CRYPTO-BACKED FIAT LOAN SERVICE FOR TRADERS

    NewsDUKASCOPY LAUNCHES INNOVATIVE CRYPTO-BACKED FIAT LOAN SERVICE FOR TRADERS

    2023-10-19 15:01

    Dukascopy Bank unveils groundbreaking crypto-backed fiat loans, empowering traders to access cash while keeping their crypto assets intact. Learn how this innovative service bridges traditional banking with the crypto world.

    WikiFX
    2023-10-19 15:01
    News
    DUKASCOPY LAUNCHES INNOVATIVE CRYPTO-BACKED FIAT LOAN SERVICE FOR TRADERS
    WIKIFX REPORT: DUKASCOPY EXPANDS CRYPTO CFD SUITE WITH 405 NEW STOCKS

    NewsWIKIFX REPORT: DUKASCOPY EXPANDS CRYPTO CFD SUITE WITH 405 NEW STOCKS

    2022-08-15 18:21

    Switzerland’s forex bank and broker, Dukascopy has just expanded its offering to include 405 new stock CFDs such as Harley-Davidson, Spotify, Dell, Puma and others from US, UK, Germany, France, Switzerland, Netherlands and Spain.

    WikiFX
    2022-08-15 18:21
    News
    WIKIFX REPORT: DUKASCOPY EXPANDS CRYPTO CFD SUITE WITH 405 NEW STOCKS

    User Reviews

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    User comment

    11

    Comments

    Write a review

    Anas FX
    more than one year
    When it came to the spread and commission 'bishops', Dukascopy played a strong game. Trading the classic EUR/USD pair, I observed the spreads consistently lining up within a comfortable range of 0.7-1.0 pips during high-liquidity hours. A memorable move in my trading game was when Dukascopy's accurate trading signals spotted a winning opportunity with a bearish shift in the AUD/JPY pair. Their swift order execution allowed me to lock a short position, turning the tide in my favor!
    2023-12-01 18:03
    Reply
    0
    0
    Brewster108
    more than one year
    customer service here might not exactly match the "24/7 support" offered by some other banks, but the quality and speed of their responses more than make up for it. In a field where problems can crop up for any number of reasons, having the certainty that a competent support network is on standby is a great reassurance.
    2023-11-30 18:05
    Reply
    0
    0
    源3119
    more than one year
    I lost connection when logging into my Dukkascopy account frequently, but the support staff did not give me any solutions all the time. I guess they only care about themselves.
    2023-02-22 18:38
    Reply
    0
    1
    Vx_ECN008
    more than one year
    This platform is no longer in operation, you can choose other banking platforms
    2023-02-16 21:36
    Reply
    0
    1
    王伟6704
    more than one year
    When I was trading in dukascopy, I felt that the transaction speed was really slow, and I sometimes just missed perfect opportunities and lost money. Now I see on wikifx that the data of transaction speed and some other parameters are clearly shown... Wish I could know wikifx earlier to avoid losses!
    2023-02-16 10:05
    Reply
    0
    2
    FX1200429457
    more than one year
    I think this Dukascopy is nothing more than a scammer under the banner of the so-called forex broker... I see that some people have already been scammed.
    2023-02-13 15:40
    Reply
    0
    2
    AAA.安稳96587
    more than one year
    I really don’t recommend you to trade with this Dukascopy Bank, because the most important thing in the transaction is to see if it is safe. The company’s regulatory license is likely to be fake! Don't be gullible!
    2022-12-15 09:39
    Reply
    0
    1
    A汇丰名慕陶瓷--钟洋15520993535
    more than one year
    The website of this company looks quite serious, but I saw his real side on wikifx-a complete foreign exchange liar! If you want to withdraw money, you have to pay a high amount of funds to withdraw it... What is the difference between this and stealing money? ?
    2022-12-14 16:44
    Reply
    0
    1
    且行且珍惜26349
    more than one year
    They specifically withhold my incoming transfer, under the pretext that the legal department has to check it. This makes me very disturbed, I have never seen any bank do this kind of operation. Is this normal?
    2022-11-25 16:56
    Reply
    0
    1
    FX1059301772
    more than one year
    I made two orders, but the stop losses were only activated when the losses were 2 times and 6 times from the original stop losses. Making my losses from 1% to 10% of my capital each trade. I contacted the customer support team and they informed that there was high volatility which caused price slippage.
    2022-11-25 14:28
    Reply
    0
    1
    Ylimhs
    more than one year
    I have been operating with this broker for months and I would like to REPORT it to other wiikifx users! At first everything was going well, but gradually a lot of problems arose... Trading speed decreased, withdrawals took longer to arrive, slippage increased... I am already closing all my positions. Also, this broker does not offer MT5, so some features are not available. Find out well before operating.
    2022-11-16 17:16
    Reply
    0
    1
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    You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
    consumer hotline:006531290538
    Official Email:support@wikifx.com;
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