Dear customer, we have received your feedback and feel sorry for being unable to reach you. According to the FOK mode of MT4, if you see the error message in a market with ups and downs that the price has been closed, it is suggested that you should adjuct the maximum deviation parameter. So if you have any problem of the orders you placed, please feel free to contact the official online customer service of FXCM, and submit your request. We will make an effort to deal with your problem. Thanks again for your supports. And we strive to deliver the best service.

Any information on the order？

Any specific time please?

The EA that I linked to FXCM has signaled that no order can be placed. Orders can be placed normally on other platforms. You can also place an order on FXCM's historical data test. But at the time of the firm offer, the order was not placed every other way. Then I cannot log in to the background. I emailed the staff but they just replied to me once.